Practices and Theories‚ Vol. 2‚ No. 1‚ 2012 (January)‚ e-ISSN 2247 – 7225 www.ijept.org Current and Future Trends in Tourism and Hospitality. The Case of Greece by Soultana (Tania) Kapiki Alexander Technological Educational Institute of Thessaloniki tkapiki@tour.teithe.gr Abstract. This paper identifies some of the current and future trends affecting the tourism and hospitality industry‚ including globalisation‚ guests’ safety and security‚ the importance of offering outstanding services‚ the new technologies
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HOSPITALITY INDUSTRY AND THE MALAYSIAN COMMUNITY Hospitality industry is a broad category of fields within the service industry that includes lodging‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. Besides‚ hospitality industry is the major industries in Malaysia which is one of the most interesting and challenging industries to work in and offers a wide range of job and career opportunities and an endless variety of places to work in
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Introduction to the Hospitality (Unit 1/2 BTEC Hospitality) [pic] First edition Issued Monthly Price £1 [pic][pic] [pic] [pic] Dear Reader‚ Welcome to this the first edition of my new “Hospitality in Focus” magazine. I hope you enjoy the information and news it has to offer you. In future editions you can look forward to restaurant reviews‚ specialist articles from‚ Guest reporters
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SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer‚ Hotel Management Program‚ Faculty of Economics‚ Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry through
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Hospitality Industry in China 1. Introductory With the fully social and economic development and improvement in China recently，the hospitality industry is undergoing changes from small scale to large and below standard to standardized. And after the entrance into WTO‚ the domestic hospitality industry became one of the first few enterprises in China engaged in the worldwide competition. Consequently‚ the hotel enterprises in China not only have to face the beneficial conflicts in competition with
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The Indian Hospitality Industry Tourism Hospitality in India is based on the Sanskrit adage ‘Atithi Devo Bhava’ or ‘guest is god’. The concept was adapted by the Ministry of Tourism‚ Government of India which aims at creating awareness about rich variety of tourism in India. India is currently ranked 12th in the Asia Pacific region and 68th overall in the list of the world’s attractive destinations‚ according to the Travel and Tourism Competitiveness Report 2011 by the World Economic Forum (WEF)
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Study Guide Five main categories of players and Role of the players • (Media) Marketing‚ Advertising‚ Showing the destination to others‚ Reporting‚ Forming opinions among the visitors and locals‚ Educate visitors about destination • Local community residents Especially in developing countries: locals are actively involved in the provision of tourism and also its planning and management. It provides a voice for those directly affected by tourism; make use of local knowledge to ensure
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Speech outline 3 Purpose statement of this speech is to convince listeners to become Atlanta Falcon Fans by educating them on the history and achievements of this football franchise. Thesis statement of this speech ; the Atlanta falcons are the premiere football team in the NFL but have recently been shown little respect. Why should you respect the Atlanta falcons a legitimate superbowl contenders. Since 2008 the Atlanta falcons have a record of 43-21 and 26-6 record at home during the same
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Chapter 1 Introduction Marketing for Hospitality and Tourism ©2006 Pearson Education‚ Inc. Upper Saddle River‚ NJ 07458 Marketing for Hospitality and Tourism‚ 4th edition Kotler‚ Bowen‚ and Makens “Marketing is so basic that it cannot be considered a separate function. It is the whole of business seen from the point of view of its final result‚ that is‚ from the customers point of view…Business success is not determined by the producer‚ but by the customer.” -Peter Drucker ©2006 Pearson Education
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DL101 Introduction to logistics management 2. Course of Study: Diploma in Logistics Management 3. Year of Study: Year One 4. Year and Semester: Semester 2‚ 2014 5. Reading List: Main Text: 1. Paul R. Murphy‚ Jr‚ Donald F. Wood‚ Contemporary Logistics‚ Pearson education 2. John J. Coyle‚ C. John Langley‚ Jr.‚ Brian J. Gibson‚ Robert A. Novack‚ Edward J. Bardi (2011)‚ Supply Chain Management: A Logistics Perspective‚ 8th Edition‚ Cengage Learning Additional Text : 1
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