environment. How is Business Architecture scoped? The way in which the business architecture is scoped depends on a number of factors. In some cases‚ the key elements of the business architecture may be done in other activities‚ such as the enterprise mission‚ vision‚ strategy and goals. In cases where little Business Architecture work has been done before‚ it is necessary to research‚ verify and gain buy-in to the key business objectives and the processes that the architecture is to support
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1. Enterprise Rent-A-Car has defined its service much differently than that of the typical national car rental companies. Their idea and technique of personal service‚ by treating the customers like neighbors more so than clients is what makes this company so unique and successful. They are industry leaders in fleet size and market presence. The company’s president‚ Andy Taylor‚ stated in his motto “if you put the customers first they will be satisfied and come back‚ followed by employees who are
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Enterprise Risk Management Enterprise Risk Management in Banks The idea for risk management in banks has been increasing and has a growing need because there are multiple necessities that the banks must comply with and each company has their own method to handling it. Risk management has been around since the 1800’s because of the fact that there was always some awareness that risk is a plausible event in the daily aspect of banking. While risk management is different from enterprise risk
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KEL612 Revised March 21‚ 2012 MEGHAN BUSSE AND JEROEN SWINKELS Enterprise Rent-A-Car History The American car rental industry was born on August 20‚ 1916‚ when Josiah Ellis “Joe” Saunders‚ an entrepreneur living in Omaha‚ Nebraska‚ ran a seven-line classified ad offering “Automobiles for Hire.” Saunders’s fleet consisted of one vehicle—a Model T Ford—that he rented for ten cents per mile. The industry Saunders created grew dramatically with the advent of commercial air travel after
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MEANING OF PUBLIC ENTERPRISES As state earlier‚ the business units owned‚ managed and controlled by the central‚ state or local government are termed as public sector enterprises or public enterprises. These are also known as public sector undertakings. A public sector enterprise may be defined as any commercial or industrial undertaking owned and managed by the government with a view to maximize social welfare and uphold the public interest. Public enterprises consist of nationalized private sector
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The Contribution of Enterprise Systems What are enterprise systems? Provide examples of organizational functions supported by enterprise systems. One person wanted something that another person had‚ so they found a way to trade one thing for another. Right there‚ we can see the benefits of such a system. Each person involved had gotten involved out of free choice rather than being forced into it. And because each person was not forced into it‚ each was able to make the best choice
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Social entrepreneurship case study DYNAMIC: marketing for values driven organisations Introduction This report will focus on the strategies being adopted by west-midlands based social enterprise‚ including strategic management‚ marketing‚ the legal structure adapted and finally the creation and measurement of the social value and impact. The report will be demonstrated using the case study of DYNAMIC‚ their approach to strategic management and measurement of social impact using different theories
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Executive Summary This report is an examination of change process prompted by MEG International‚ a large and reputable Finnish IT organisation. This report explains Enterprise architecture and how it can be applied as a strategy. It explains Zachman’s "framework for enterprise architecture" (Zachman‚ 1987) and the components of its two dimensional matrix. Criticism that Zachman framework is only a taxonomy follows on identifying next framework "The Open Group Architecture Framework" (known as TOGAF)
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Project Pinnacle Introduction Coca Cola Enterprises (CCE) embarked on a massive makeover of their information system in 2004 converting over to the SAP software. (http://www.beveragedaily.com/Formulation/CCE-SAP-join-forces-to-improve-supply-chain) This included a major overhaul of their legacy system and working with SAP to develop an app specifically for them. When this venture began in 1999 we must remember that the Spilt of Coca Cola Enterprises becoming an operation solely based in Europe
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Questions -- The importance of customer service at Enterprise Rent-A-Car 1. Describe in your own way the simple technique that Enterprise used to find out how satisfied its customers were with their service. The management team at Enterprise Rent-A-Car developed a simple but highly effective way of finding out what keeps customers happy. They created a questionnaire for customers based on two questions: a. How would you rate your last Enterprise experience? This is ranked on a scale from ‘completely
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