September 2007 Text & Pictures by Ian Chung • Edited by Lynnette Terh The Putrajaya Flower and Garden Festival is Malaysia’s largest Flower and Garden Festival to date. The venue for this event is at Lakefront Precinct 2‚ Putrajaya in Kuala Lumpur‚ Malaysia‚ from 25 August to 2 Septemer 2007‚ and is held in conjunction with Malaysia’s 50th National Day Celebration and alongside the 44th International Federation of Landscape Architects (IFLA) World Congress. The floral displays by local and international
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1 CAPACITY UTILIZATION IN INDIAN AIRLINES Danish A. Hashim* Sir Ratan Tata Fellow Institute of Economic Growth Delhi. 110 007. INDIA. E-mail: danish_hashim@yahoo.com April 2003 Abstract The financial performance of the state -owned Indian Airlines has deteriorated since 1989- 90. The main reasons cited for the poor financial performance of Indian Airlines include: rising fuel prices‚ excess staff‚ serving uneconomic routes and increasing expenses on insurance. However‚ low capacity utilization
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DHL Express (Malaysia) Sdn Bhd View all jobs NEWS Company Address: Level 27‚ Menara TM‚ Off Jalan Pantai Baharu‚ - 50672 Industry: Transportation / Logistics OVERVIEW Look for jobs in: Number One in express and logistics More performance‚ more services‚ more possibilities DHL is the global market leader in international express‚ overland transport and air freight. It is also the world’s number 1 in ocean freight and contract logistics. DHL offers a full range of customised solutions
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Price Wars in the Wireless Market 1. Who are the key players in this industry? The key players in the wireless industry are Verizon Wireless‚ AT&T‚ Sprint‚ and T-Mobile. With these four companies controlling 90% of the market‚ there are no other ‘key players’ in the industry. U.S. Cellular is not quite a ‘key player’‚ however they do hold approximately 2.4% of the customer nationwide and must be in the overall picture. In addition‚ the data suggests that
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Assessing Corporate Culture: Southwest Airlines Q Organizational Philosophy‚ Mission‚ Vision‚ Values Southwest Airlines clearly outlines their values in their corporate mission statement: The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit (www.southwest.com). This mission both describes the company ’s approach to its workforce‚ and the customer at large. Rather than
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emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review
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REVENUE MANAGEMENT Capt: Paul Mwangi 9th May 2014 KCAA/MOI UNI/EMBA/PK/9th May 14 OVERVIEW OF REVENUE MANAGEMENT MISSION Maximize network revenue per Available Seat Kilometer for a given schedule. KCAA/MOI UNI/EMBA/PK/9th May 14 Why Revenue Management? To maximize revenue income! KCAA/MOI UNI/EMBA/PK/9th May 14 How? “cherry picking” Overbooking KCAA/MOI UNI/EMBA/PK/9th May 14 “Cherry Picking” Flight NBO – LON available seats: 8 Passengers who wants to travel:
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proceeds from the Virgin transport companies‚ including Virgin Atlantic‚ in biofuels research and development and projects to tackle global warming. We want our customers to feel sure that we are making every effort to become the most sustainable airline in the world and to reduce the impacts of aviation on our environment. regards Steve The aim of this policy is to communicate our key environmental policies and targets. We will provide twice yearly updates on our progress against these targets
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1) How does this company make money even when other airlines don’t? What are the most important contributors to its financial success? ANS: - Southwest airlines founded specially to create intrastate between Dallas and Texas and their main agenda is to provide services at low cost as compared to other airlines. Even it’s very competitive to achieve this goal but southwest succeeded by keeping operations simple and consistent‚ cost saving strategy and meet customer expectation(on-time) at low cost
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the Vietnam domestic air services market‚ there are Vietnam Airlines (VNA)‚ Jetstar Pacific Airlines (JPA)‚ Vasco‚ Viet Air‚ Air Mekong‚ Blue Sky Air. Espealcially‚ Vietnam Airlines is playing the commanding position on the net of domestic flying pathway. On the other hand‚ although The law of air service was newly promulgated in 2006 and give econmic components chance to join air transportation. However‚ up to now‚ Vietnam Airlines is still the firm commanding the market with the % of concentration
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