A STUDY ON “CUSTOMER SATISFACTION ON MOBILE POSTPAID CONNECTION” AT BHARTI AIRTEL LIMITED (HYDERABAD) A Project Report submitted to VISHWA VISHWANI Institute of Systems & Management (AICTE) In partial fulfillment of requirement for the award of POST GRADUATE PROGRAM (DEGREE) IN BUSSINESS MANAGEMENT for the 2006-08 session Submitted By: RAJU SHANKAR Reg. No. - 2014 VISHWA VISHWANI Institute of Systems
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Bharti Airtel Limited‚ commonly known as Airtel‚ is an Indian multinational telecommunications services company headquartered at New Delhi‚ India. It operates in 20 countries across South Asia‚ Africa and the Channel Islands. Airtel has GSM network in all countries in which it operates‚ providing 2G‚ 3G and 4G services depending upon the country of operation. Airtel is the world’s third largest mobile telecommunications company with over 261 million subscribers across 150 countries as of August 2012
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SWOT Analysis Strengths • BSNL is the India’s leading telecommunications and broadband Internet provider. • Provides global telecommunication services 90 million customers in India; • Provides 27.45 million fixed- wired line telephones with network connections‚ and local telephone exchanges; • Operates more than 72 million wireless subscriber; • Owns largest cellular provider in whole India; • BSNL communication has moved into new areas as technology improves and into new innovation like
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SEM. – VII CERTIFICATE This is to certify that the training report entitled bSNL bROADBAND SERVICES submitted is a bonafide study work carried out by MR. MUDIT GUPTA under the supervision and guidance of SH. K.P.SINGH. During training period‚ trainee has learnt about overall exposure of RLU exchange‚ telecommunication network and bsnl broadband and 3G services. MUDIT GUPTA is a student of b.tech - ivth year‚ S.d. College of engineering and technology
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Strategic Marketing ! TOPIC 1 Creating value Pricing strategies The Role of Pricing The role of pricing Product Communicating Communicating value Delivering value Capturing value Promotion Distribution Price ! Profitability A 1% increase in price gives the biggest improvement in profit 2 compared to a 1% improvement in
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Introduction Bharti Airtel Limited‚ commonly known as Airtel‚ is an Indian multinational telecommunications Services Company headquartered in New Delhi‚ India. It operates in 20 countries across South Asia‚ Africa‚ and the Channel Islands. Airtel has GSM network in all countries in which it operates‚ providing 2G‚ 3G and 4G services depending upon the country of operation. Airtel is the world’s third largest mobile telecommunications company with over 269 million subscribers across 150 countries
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industry in the world. Three types of players exists in ’ Telecom Industry India ’ community - * State owned companies like - BSNL and MTNL. * Private Indian owned companies like - Reliance Infocom and Tata Teleservices. * Foreign invested companies like - Hutchison-Essar‚ Bharti Airtel Tele-Ventures‚ Idea Cellular‚ Spice Communications etc. Bharti Airtel now is the largest telecom company in India. There are many smaller players‚ with operations in only a few states. The following table
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IKEA has cut the prices of nearly 300 products since September 2012. The price of a hot product‚ Skubb boxes‚ was cut to 29.9 yuan from 49 yuan. The president of Ikea China ( retail business ) Jillian said : " The advantage we have is that we can control all the links in the supply chain‚ and reduce the cost of each link effectively so that it runs in the entire process from product design to ( shape‚ material and so on )‚ select the OEM manufacturer management‚ logistics design and mall management
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felt to understand the Overview of an Organization in its Financial‚ Marketing and Human resource Performance examining the overview of the above factors will help a student like me to gain insight in the Mission‚ Vision and Operational Goals and Strategies of Organization to perform well to the satisfaction of its stake holders. Objectives of the Study The Indian communications scenario has transformed into a multiplayer‚ Multi product market
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GROUP PLANS FROM DIFFERENT TELECOM OPERATORSIN THE CHAKAN AREA OF PUNE ACKNOWLEDGEMENT I take immense pleasure in completing this project and submitting the final report. The last 45 days with AIRTEL has been full of learning and sense of contribution towards the organization. I would like to thank AIRTEL for giving me an opportunity of learning and contributing through this project. I also take this opportunity to thank all those people that made this experience a memorable one. A successful project
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