A cruise is providing customers with an experience of a lifetime. The company seeks to fulfill the following needs of the customers to the extent of delighting them: • Customer Service • Delivering on its Promise MARKET TRENDS: The tourism industry has been growing at a high rate for the last few years. Due to busy lives‚ people are willing to spend more on vacations than anything else. Though most vacation packages are costly‚ but they provide a feeling of satisfaction and serve as a source
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Executive Summary Cruise tourism is becoming an increasingly popular “leisure choice” worldwide‚ and keeping this point in mind cruise tourism potential of India is vast and is still in infancy stage. Mumbai as the commercial capital and gate way of India possess the great potential of cruise tourism as this place sees the highest number of tourist coming in and going out so it becomes the necessity of the time to convert Mumbai port from “port of call” to “home port”. This report has been prepared
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THE CRUISE INDUSTRY The cruise industry is a highly profitable international activity‚ and the fastest growing sector of the travel‚ tourism and leisure industry. The cruise industry has gone through significant changes from the days of transoceanic transportation and tropical vacations only available to the domain of society’s elite‚ to the modern multimillion tourism and leisure industry that offers an affordable vacation option and a level of comfort difficult to match for the average citizen
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CRUISE SHIP A cruise ship or cruise liner is a (usually very large) passenger ship used for pleasure voyages‚ where the voyage itself and the ship ’s amenities are part of the experience‚ as well as the different destinations along the way. Transportation is not the prime purpose‚ as cruise ships operate mostly on routes that return passengers to their originating port‚ so the ports of call are usually in a specified region of a continent. In contrast‚ dedicated transport oriented ocean liners
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Hetter‚ CNN Link to the article: http://www.cnn.com/2013/09/12/travel/carnival-cruises-guarantee/index.html?hpt=hp_bn10 Article Text: (CNN) -- Worried about booking a Carnival Cruise Lines vacation? Problems aboard the Carnival Legend‚ Carnival Dream‚ Carnival Triumph and Carnival Splendor cruise ships may have some first-time cruise customers thinking twice about booking a Carnival brand cruise. Maybe Carnival’s "Great Vacation Guarantee‚" announced Thursday‚ will calm those potential
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MID 107 Cohort: Spring 2015 Alec Lekas January 16‚ 2015 The Industry of Cruise Liners and How They Succeed Introduction Over the course of this paper‚ the Cruise Line industry will be thoroughly examined and discussed in order to answer some important questions. First‚ the current state and some brief history of the industry will be looked at. Some topics that will be discussed will be the structure of the industry‚ trends within it‚ the treat of substitutions and new entrants
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Department of Hotel‚ Service and Tourism Studies (HoSTS) Sustainable Tourism Management (TOU4006) Tutorial 6 – Group Project Literature Searching Seminar Objective Research of articles and reports related to the topic of study Draw some key points with reference to the articles and reports collected Write a list of references In-class Exercise Task 1: Work with your project group to research at least 3 articles / reports / book chapters related to the topic of study and selected destination.
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Cruise Industry Table of Contents Page 3 Executive Summary Page 4 - 6 Topic Paper Page 7 Work Cited Page Executive Summary Cruise Industry gives people the opportunity to get away on a ship that will take them away from many of their daily activities like work‚ and stress. There are many different reasons people decide to take a cruise such as value‚ convenience‚ choice‚ see new places‚ comfort‚ and even family get together. The
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I. COURSE TITLE: CRUISE SALES AND MANAGEMENT II. COURSE DESRIPTION: This course explores the travel industry by developing an understanding of the reference materials used to market cruise for domestic and international destinations. Course Credit: 3 units lecture Contact Hours: 3 hours lecture/week 54 hours of lecture/term III. COURSE RATIONALE Cruising has been considered a global phenomenon; statistic shows the growing popularity of the cruise industry. This course
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2013 Case Study: Implementation One of the problem plaguing the cruise industry is lack of brand recognition. There are at least 17 different brands in the industry with very little differentiation between them. While there are different categories including contemporary‚ destination‚ premium‚ and luxury‚ there is not much to separate one brand from another in these categories. Many people will decide that they want to go on a cruise and choose one of these categories without considering what the
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