Joseph M. Juran’s Principles 1. Build awareness of the need for quality and an opportunity for improvement 2. Set goals for improvement 3. Organize to achieve goals 4. Provide training 5. Carry out projects to solve problems 6. Report progress 7. Give recognition 8. Communicate results 9. Keep score 10. Maintain momentum Dr W. Edwards Deming’s Principles 1. Create constancy for the purpose of improvement of product and service. Allocate resources to provide for long-term needs with
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Encyclopedia Britannica (2011) as an infrastructure of systems that perpetually changed the communications and business industry by allowing indigenous networks around the world to communicate. An infrastructure whose complex design mimics the basic principles of human communication: System A uses a communication medium to sends a message to System B. System B acknowledges the message was received‚ process the message and responds to system A. Clark (2010) defines our communication process as a host
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Are you a leader‚ born or cultivated or both? How do you characterize your leadership traits based on the leadership profiles presented by Narayana Murthy and Rahul Khosla? Ans. For centuries there has been a debate about whether leaders must be born into their leadership capacities or whether leadership can be developed in all of us. Our beliefs about how people become leaders affect how we evaluate people’s leadership potential. Believing people are born leaders is likely to result in a focus
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GRADUATE DIPLOMA IN BUSINESS MANAGEMENT Awarded by the Asia E University Assignment PRINCIPLES OF MANAGEMENT Name of student : YUGENESH A/P KRISHNAN Facilitator : MR.DASARATHARAO KU Centre : PETALING JAYA Index no : KUPJ (HQ) 00010 Question no : 1-4 Word count : 2551 Submission date : 20TH APRIL 2013 Contents Page 1. Importance of Management Principles 1 1.1. Introduction 1 1.1.1. Useful Approach to a Manager 1 1.1.2.
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Leadership for leaders “Informed‚ thoughtful and practical… a very fine achievement.” Yury Boshyk‚ formerly Professor at IMI Geneva and IMD Lausanne Michael Williams Blank page LEADERSHIP FOR LEADERS Michael Williams Thorogood Publishing Limited 10-12 Rivington Street London EC2A 3DU Telephone: 020 7749 4748 Fax: 020 7729 6110 Email: info@thorogood.ws Web: www.thorogood.ws Books Network International Inc 3 Front Street‚ Suite 331 Rollinsford‚ NH 30869‚ USA Telephone:
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Chapter 17 Leadership TRUE/FALSE QUESTIONS WHO ARE LEADERS AND WHAT IS LEADERSHIP? 1. Managers and leaders are the same. (False; easy; p. 488) 2. Ideally‚ all managers should be leaders. (True; easy; p. 488) EARLY THEORIES OF LEADERSHIP 3. Despite the best efforts of researchers‚ it proved impossible to identify one set of traits that would always differentiate leaders from nonleaders. (True; moderate; p. 489) 4. Effective leaders do not need a high degree of knowledge about
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Management Principles 1.1 Dell’s initial mistake was moving away from being customer-service orientated‚ to focusing on generating more profit by cutting costs. They did not consider the impact this move would have on their customers and their market share. It produced negative results. The Internal Environment was affected in the following ways: Insufficient skills or training in the call centre‚ resulted in slower turn-around time to resolve or react to customer queries. The uncertain
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develop both their subordinates and themselves. E.g. On-job training. A principle refers to a fundamental truth. It establishes cause and effect relationship between two or more variables under given situation. They serve as a guide to thought & actions. Therefore‚ management principles are the statements of fundamental truth based on logic which provides guidelines for managerial decision making and actions. These principles are derived: - a. On the basis of observation and analysis i.e. practical
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UNIT 31 LEADERSHIP Structure 31.0 31.1 31.2 31.3 31.4 31.5 Objectives Introduction Meaning of Leadership Leadership Theories Leadership Qualities Functions of Leaders 31.5.1 Leaders as Executive 3 1 S.2 Leaders as Teacher 31.6 31.7 3 1.8 31.9 31.10 3 1.1 1 31.12 Techniques of Leadership Styles of Leadership Hazards of Leadership Let Us Sum Up Key Words Some Useful Books Answers to Check Your Progress Exercises After studying this unit you should be able to:
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Teaching by Principles: An Interactive Approach to Language Pedagogy Brown‚ H. D. (1994). Teaching by principles: An interactive approach to language pedagogy. Englewood Cliffs‚ New Jersey: Prentice Hall Regents. 416 pp. Reviewed by Gail Schaefer Fu The Chinese University of Hong Kong H. Douglas Brown’s Teaching by Principles is intended for teachers in training -- those who intend to be teachers but who have little or no classroom experience -- and for teachers who train teachers. It is
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