Unit 12: IT Technical Support Unit code: J/601/7279 QCF Level 3: BTEC National Credit value: 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to enable learners to use their understanding of technical support tools and techniques and organisational policies and procedures to source technical information and communicate advice and guidance to resolve technical problems. Unit introduction Developments in technology have created a demand for technical
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http://ptllsresource.co.uk/blog Starting Ptlls This is a post for people at the beginning of their Ptlls journey – next week will be a long article for people who have finished and are looking at where to go next. So‚ on to my little guide if you are getting started with your Ptlls course. There are all the Ptlls essays with notes but this is more an overview of how I would tackle things at the beginning of the course if I were doing over. If anyone has any pointers please leave a comment
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Identifying the learner’s need: We can identify the learner’s need from the application process‚ from interview or when they commence the programme. This process is really important as it will be helpful to design the plan and resources to fulfill the learner’s need. Once we have identified the needs of the learners‚ if any student require special support we should discuss the requirements of the qualification with our student‚ along with the range of services and agencies that are available to
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BTEC National Diploma in Business Learner Instructions / Assignment Brief Unit 12: Investigating Internet Marketing Guided learning hours : 60 Teacher K. Eckmeyer Issued : February 2011 Table of content Unit abstract 3 Content 3 Learning outcomes 3 Due Dates: 3 Scenario 3 P-1 Describe what role internet marketing has within a modern marketing context 3 P-2 Describe the principal benefits of internet marketing to customers 3 M-1 Analyse the benefits of internet marketing
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Unit 12 Assessment and planning with children and young people 1. Understand how to place children and young people at the centre of assessment and planning…… 1.2 – Explain how to identify the needs of children and young people… 1.3 – Explain the importance of working with others to assess the needs of children and young people to inform planning… The best way to go about identifying the needs of children and young people are through observation and information received from all the avenues
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decisions and refraining from articulating their own personal reservations outside that group. There are several ways of establishing ground rules through consensual agreement and negotiation: Small group method; Breaking the group into smaller units to think about a limited number of suggestions that they feel are important to them. Go around the room to discuss these ideas‚ while also trying to elicit an understanding behind their submissions. Ensure that the group is happy about their input
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reach their goals. The tutor of the class needed to ensure that all her teaching staff was aware of the different abilities with the learners so that all can be included in all teaching sessions. This was done through teaching staff reading risk assessment and support plan. Teaching staff will also read session plans and learner tracker‚ so that they are aware of the learning outcome for the day with the learner that their working with. In this class room‚ communication was key for all learners to
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Unit 001 Roles‚ responsibilities and relationships in lifelong learning Introduction As an experienced manager who has gained the DMS qualification (Diploma in Management Studies level 5) I have a clear understanding of leadership and a team environment and using people skills to promote good work dynamics. In addition I am a qualified beauty therapist with my own beauty business. My aim is to achieve another quality and qualification to enable me to promote and pass on skills to others within
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undergo certain assessments as well as discussions with tutors to help identify their individual learning needs. This helps when planning my sessions as there are many circumstances that I need to consider to ensure that all learners’ needs are catered for. An Initial Assessment Summary helps tutors build a profile on the learner to help take into consideration any specific needs they may have. It is then my role to ensure that these needs are met in my sessions. Initial assessments in Maths and
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Task 5: How would you assess students’ skills and knowledge? What records do a teacher/trainer need to keep‚ and why is it important? Assessment is the process of establishing the nature and quality of our students’ learning and measuring whether learning has actually taken place. Assessment is a key part of the teaching cycle because it enables us to measure achievement against set standards in order to ascertain if our trainees have acquired the skills and knowledge needed at a given stage
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