Chapter 1 Marketing: Creating and Capturing Customer Value Objective 1: Define marketing and outline the steps in the marketing process. Objective 2: Explain the importance of understanding the marketplace and customers and identify the five core marketplace concepts. Objective 3: Identify the key elements of a customer-driven marketing strategy and discuss the marketing management orientations that guide marketing strategy. Objective 4: Discuss customer relationship management and identify
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priciples of mar A. DEFINITION AND CORE CONCEPTS OF MARKETING MARKETING – social and managerial process by which individuals and groups obtain what they want through creating and exchanging products and value with others - managerial process of producing‚ pricing‚ distributing‚ and promoting products to satisfy the needs‚ wants and demands of their respective markets NEEDS – states of self – deprivation - natural elements designed for survival - anything required
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BUS 488- STRATEGY PORSCHE NG KEE YANG ANDREW B1114179 1. Strategic Profiles and Case Analysis Purpose Porsche’s mission‚ vision and its reputation are clouded after the take over of VW group. VW group oversaw the take over of other famous brands like‚ Bentley‚ Buggati and Lamborghini. Under the new leadership and direction from the top brass‚ the first move was to restructure Porsche. The restructuring saw Porsche’s top executives sent to other car brands in VW group to share expertise
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understandings of customers and the marketplace derived from marketing information that becomes the basis for creating customer value and relationship. Companies always use consumer insights to develop their competitive advantages. Although consumer insights are very important for building customers’ value and relationship‚ consumer insights are difficult to obtain. To gain good consumer insights‚ marketers must effectively manage marketing information from wide range of sources. Insights into consumer
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Case Analysis – PORSCHE CANADA: SELLING WINTER DRIVING In this case will study the challenges of changing consumer perceptions in a long term‚ with a limited marketing budget‚ and how the marketing analysis can provide a best decision. About the company: Start the selling cars in 1948 with the “356” Its most popular car was the 911 2002: introduction of the Cayenee‚ sport car line Products in Canada (2008): Boxster and Cayman (entry-level‚ midengine -$55‚000) ‚ 911 (premier model - $120
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CHAPTER 1 : List and the compare the five marketing management philosophies. Be sure to indicate the key components of each philosophy. 1- Production concept - The idea that consumers will favor products that are available or highly affordable. 2- Product concept - The idea that consumers will favor products that are of high quality‚ performance and features. 3- Selling concept - The idea that consumers will not buy enough of a firm’s products unless it is known on a large scale from its selling
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demonstrated in many ways. By the powerful engines‚ for example. The optional Porsche Doppelkupplung. The Porsche Stability Management. Or the purposeful design. In other words‚ refined technology which sets out clear rules. Not only in the roadster segment‚ but also for the driver. We call it Porsche Intelligent Performance. ·6· ·7· Boxster | The Boxster concept The pleasure of a roadster. The excitement of a Porsche. The Boxster models. Gear changes take place in milliseconds without
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INTRODUCTION Kit Kat was launched in 1937. Since then‚ it has consistently been one of the best selling chocolate bars on the market and has acquired an instantly recognizable brand name and identity. In 1997‚ British sales of Kit Kat amounted to some Europe 227 million‚ which made it easily the most popular confectionery product on the market. Forty four Kit Kats are consumed every second in the UK! The UK confectionery market is worth over Europe 5 billion per annum and is highly
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sought-after premium beer and was named UK CoolBrand in 2004‚ 2005 and 2006. Through its close involvement in sports‚ dynamic brand campaigns and innovative sponsorships‚ Tiger has positioned itself as a leading contemporary beer brand across the world. Company Target Tiger Beer seeks to make connection with the new-age young adult‚ (early 20s – 35 year olds) who have individual and unique lifestyles‚ and have a strong passion for winning. Tiger Beer wants to connect with trendsetters within this segment
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Video Case Chapter 3 Tom’s Shoes Video Summary Attention to social causes and social responsibility are two big trends in the marketing environment today. It is for this reason that Tom’s Shoes‚ a new startup company‚ is off to a big start. Their entire business is organized around one concept‚ one-for-one giving. For every pair of shoes that are purchased‚ the company gives a pair of shoes to a child in need somewhere in the world. Questions and Answers 1. What trends in the
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