According to Tubbs and Moss (2008:41) self-concept is the fairly stable impression that one has of oneself. These would include all the judgments regarding who you were‚ who you are and who you aspire to be. When applying this to myself I can deduce that self-concept is all the judgments I make of myself and how these judgments are influenced by my past‚ present and desired future. Self-concept in relation with gender refers to the cultural norms that are associated with one’s sex and how these
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Something we want to avoid is something I call “verbal flinching”. Verbal flinching is saying the first thing that comes to your mind when faced with some verbal resistance from the client. This verbal flinching may make us feel better about ourselves‚ but does not help our verbal de-escalation attempts. So‚ when dealing with an emotionally charged person we really need to choose our words carefully. Everyone has a natural “flinching” mechanism. For example if you were getting ready to hit
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Verbal communication is an exchange between two persons with a symbolic language that can leads to miscommunication‚ misunderstanding‚ and disappointment in one another. People use verbal communication in their daily life as a normal communication language. When a person tries to explain a concept to someone‚ it will always turn out of miscommunication: “misperceiving the thoughts‚ feelings‚ or beliefs expressed in another’s verbal communication‚” the receiver would have interpreted it in different
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Non-verbal communication Non-verbal communication is a behaviour‚ other than spoken or written communication which creates and represent information and meaning equal to that of spoken and written communication. These non-verbal meaning are produced by various movements of our bodies. Linguists claim that it is these movements which say a lot about our feelings and attitude towards others. This communication mainly involves talking without saying a word but by our body movements. In our African
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Executive summary In this business report‚ the research discusses a topic about non-verbal communication in small groups. The research was carried on by following methods: appropriate literature‚ internet data-base research and team meetings. Non-verbal communication (NVC) is used to describe the message that is not spoken or written. It is expressed by gestures‚ body language‚ facial expressions‚ eye contacts‚ use of space‚ dress codes. There are six different functions of NVC‚ which are:
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Nearly a quarter century ago‚ Denmark broke down barriers to become the first nation to legally recognize same-sex couples through registered partnerships. Same-sex marriage is currently legally recognized nationwide in eleven nations – Argentina‚ Belgium‚ Canada‚ Denmark‚ Iceland‚ the Netherlands‚ Norway‚ Portugal‚ South Africa‚ Spain and Sweden (The Economist‚ 2012). In the United States‚ the decision is made at the state level. After the 2012 elections‚ there are now nine states (Connecticut‚
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Melissa Chen Managing Director Great Air Group (GAG) Writer Distribution of N95 Masks Posted: 28/10/2013 at 8:33pm Heart-warming acts can be observed from the news and all parts of our community. The onset of the haze has once again proved that the people living in Singapore are able to work together in order to protect our health of one another. Tai Hwa Construction and Marican Brothers have gotten all their workers N95 masks in order to safeguard their health. The Ministries‚ Grassroots
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EASY TO BE GREEN (EGB) EMPLOYEE MEMORANDUM Date: March 17‚ 2013 To: Employees of Easy to be Green (EGB) From: Human Resources Office Subject: Employee Education Policies The purpose of this memorandum is to remind you of EGB wants all employees‚ whatever their positions‚ to be able to discuss with the customer‚ at least in a basic way‚ the scientific concepts behind the company products and services. To help ensure competency of all employees that is beginning six months from
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8.1 Work File Detour for Effective Verbal Communication Directions: Review the sentences below. Practice writing the sentences into "I" statements by using the "I" statement patterns provided below. After you feel confident you understand the concept of "I" statements‚ proceed to the assignment area and take the 3.1 Effective Verbal Communication online quiz. "I" Statement Patterns I feel............when you..........because I........ I think.......when you....because I I need....for you
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Verbal Communication and Me Communication is an essential tool used by both humans and animals. Humans communicate by using words and gestures‚ and animals communicate by touch and non-language sound. In this writing I will address the verbal communication goal of "owning your feelings and thoughts." The communication goal "Own your feelings and thoughts" deals with taking responsibility for yourself by using language that owns your thoughts and feelings. Taking responsibility for your
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