Care Values and Communication in a Hospital setting The care values are a set of rules and guidelines that every care practitioner has to follow in order to provide services to their clients. The overall aim of the standards is to improve client’s quality of life by ensuring that each person gets the care that is most appropriate for them as an individual. The three main care values are Confidentiality‚ Equality and Diversity and Individual rights and beliefs. By achieving these care values we can
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Associate Level Material Appendix A: U.S Health Care Timeline Use the following timeline or create a timeline of your own with eight major events‚ including the four provided below‚ from the last 50 years. You may change the dates in the box to match the dates of your events. Include the following in your timeline: • Medicare and Medicaid • HIPAA of 1996 • State Children’s Health Insurance Program (SCHIP) • Prospective Payment System (PPS) |1906
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communication is the strongest and tightest coupled method of communication we have. Explain how you have found out about an individual’s communication and language needs‚ wishes and preferences: Asking the service user‚ talking to colleagues‚ reading care plans and medical notes‚ asking relatives‚ are the ways to found out about an individual’s communication and language needs‚ wishes and preferences. List the barriers to communication: Language barrier Psychological barriers Gender barriers
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References: du Pré‚ A. (2005). Communicating about health: Current issues and perspectives (2nd ed.). Boston: McGraw Hill. Hicks‚ N. J. & Nicols‚ C. M. (2012). Health industry communication: New media‚ new methods‚ new message. Burlington‚ MA: Jones & Bartlett Learning. Cheesebro‚ T.‚ O’Connor‚ L.‚ & Rios‚ F. (2010). Communicating in the workplace
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Unit 4 Principles for implementing Duty of care in Health‚ Social care or Children’s and Young Persons settings. 1.1 Duty of care means that I provide care and support to individuals‚ within the law and also within the policies‚ procedures and agreed rules of my workplace It is about keeping Young peoples independence‚ to support and enable them to live within an environment free from prejudice and safe from abuse. All young people are entitled to their own opinions‚ choices and we should
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Customer Satisfaction in Health Care Services Abstract The study was conducted to assess customer satisfaction at Aga Khan University Hospital. Pricing‚ facilities & professionalism were gauged and analyzed using a questionnaire survey method involving 101 customers. While the focus was convenience sampling‚ snow ball sampling was also used. The following were the results. Keywords: Health Care services‚ customer satisfaction Health care‚ Hospital service satisfaction
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Unit 2: Health and Social Care Values Task 2B Confidentiality Confidentiality Is vital as it protects a individual from personal information being shared. Trust is really important between the service user and the service provider. It depends on whether the user is confident that the personal information will be kept confidential. An example of confidentiality in a health and social care setting is adhering to the data protection act which means that any data that is related
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Negligence is the breech of an obligation or duty to act with care‚ or failure to act as a reasonable or prudent person under certain circumstances. Actual loss or harm must occur in order for negligence to be considered. If loss or harm has occurred as a result of negligence‚ the act is considered a tort‚ and damages may be recovered ( money or form of compensation awarded by law as the result of the negligent action). Torts are willful or unintentional wrong doings committed by one individual
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Explain what it means to have a duty of care in own work role? A 1.1 Duty of care is a legal obligation for each individual in the health and social care setting that requires them to adhere to a standard of reasonable care. Ensuring they don’t put their service users or themselves in any danger. In the workplace there are policies and procedures‚ agreed standards‚ codes of practice and other legislation a care worker should follow. In a care workers job role you would be responsible
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for the Health Insurance Portability and Accountability Act that was passed by Congress in 1996. The HIPAA Privacy regulations require health care providers and organizations‚ as well as their business associates‚ develop and follow procedures that ensure the confidentiality and security of protected health information (PHI) when it is transferred‚ received‚ handled‚ or shared. This applies to all forms of PHI‚ including paper‚ oral‚ and electronic‚ etc. Furthermore‚ only the minimum health information
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