UNIT OF STUDY GUIDE VICTORIA UNIVERSITY COLLEGE OF BUSINESS PROFESSIONAL DEVELOPMENT UNIT YEAR 2013 SEMESTER Two UNIT TITLE Professional Development 1 – Critical Thinking and Problem Solving UNIT CODE BFP1100 PRE-REQUISITES CREDIT POINTS 12 points MODE OF DELIVERY On-campus UNIT COORDINATORS NAME Raquel Licciardi EMAIL Raquel.Licciardi@vu.edu.au NAME Andrew Stein EMAIL Andrew.Stein@vu.edu.au SUNWAY LECTURERS: NAME Soon Pei Shan
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Problem Solution: Global Communications Corporation This paper begins with an introduction to Global Communications Corporation and problems that they are facing. After analyzing the problems‚ offering several alternative solutions‚ the paper recommends that Global Communications conduct a full analysis into their merging capacities with like kind companies‚ and their expansion capacities to create more profits in the telecommunications market. This
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closely matches the defining characteristics of a concept. Problem solving- is the process of cognition that occurs when a goal must be reached by thinking and behavior in certain ways. Trial and error (mechanical solution) - is the problem- solving method in which one possible solution after another is tried until a successful one is fined. Algorithms- are a very specific‚ step-by-step procedure for solving certain types of problems. Heuristic- is an educated guess based on prior experiences
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On-the-Job Development Resources – Aspiring Team Leader Adaptability Adaptability: Supports new initiatives‚ tries out different approaches‚ and adjusts behavior to accommodate changes in the workplace. Manages emotions and remains effective during stressful situations. Seeks to learn new skills and continually develop capabilities. Accept Structure & Embrace Change As a leader‚ one of the most important skills to master is that of influencing. Similar to skills required in selling products
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employees in solving problems related to their own jobs. Circles are formed of employees working together in an operation who meet at intervals to discuss problems of quality and to devise solutions for improvements. "A quality circle is a small voluntary group of employees and their supervisor(s)‚ comprising a team of about 8 to 10 members from the same work area or department". Quality circles are useful because the members of the team are from the same workplace and face similar problems. This
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Q1. Discuss Sam’s Walton’s statement that “only the customer can fire us all.” Do you agree with this statement‚ and how do you relate consumer behaviour to this statement? Consumer behaviour is a part where we study the activities of our customer on when they obtaining the product‚ on how they consuming the product and on how they disposing the product. According to the statement from Sam’s Walton’s above‚ that “only customer can fire us all” we are agreed that customer can actually fire everybody
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Importance of Teams I might improve efficiency and customer service in my department to focus on teamwork would be to focus on the problems that exist within the team. The next step would be to research the team and figure out what their advantage points are and what they need help on. The third step would be course of action‚ which may be just to re-arrange the team. The fourth step would be to involve the rest of the team in on the plan. This will get individuals involved in the decision. The
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fact‚ they hold the key to sustained competitive success. The portal to continuous competitive competence is the ability to resolve problems. For over sixty years‚ problem-solving has been quietly evolving into a powerful new discipline. At the leading edge of that evolution is Structured Innovation. In the consumer electronics industry‚ leaders need to solve problems at the edge of what is known. Modern competitive
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insight look of critical employability skills An insight look of critical employability skills Table of Contents Introduction 3 1.1 Methodology 3 Critical Employability Skills 4 2.1 Communication skills 4 2.2 Management skills 4 2.3 Problem solving skills 5 2.4 Personal knowledge 5 2.5 Work experience 6 2.6 Teamwork Skills 6 2.7 Compare with JCU attributes 6 Conclusion 7 References 8 Appendices 9 Introduction With a faster pace of everyday life‚ employability skills are
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How to Evaluate Problem Solving in a Business by Billie Nordmeyer‚ Demand Media Each business day brings new challenges. A primary difference between a top-performing company and an average-performing company is the manner in which the organization addresses such challenges. In order to ensure a company’s problem-solving strategy is a strength rather a weakness‚ the company must not only determine if it was successful in converting a challenge to an opportunity‚ but also evaluate the manner in
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