COUNTRY REPORT ON CUSTOMER LOYALTY IN RETAIL SECTOR WITH SPECIAL EMPHASIS ON TESCO Submitted By: Rajat Kaul A1808709003 2009-2011 Submitted To: DAVID OGLE TABLE OF CONTENT Chapter 1 Introduction Introduction Aims and Objectives Chapter 2 Literature Review The Concept of Loyalty Loyalty Programs in India Chapter 3 Methodology Research Methodology Comparative Analysis Chapter 4 Analysis
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Case Study: BT Retail Executive Summary BT was created in 1981 when the telecommunications arm of the British Post Office was reformed as a separate entity in preparation for privatisation in 1994. The various challenges came with this privatisation which included competition‚ very tight government regulations which had an impact on product prices and the day to day running of the business. As a result of the privatisation‚ a different direction had to be adopted by the company as having
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Indian book retail Industry: An Overview The Indian book retail industry is estimated to be over Rs 3‚000 crore‚ out of which organised retail accounts for only 7 per cent.The industry is expected to grow by approximately 15 per cent a year.Book retail contributes only about 1 per cent to the overall retail industry. Text and curriculum books account for about 50 per cent of the sales. Second-hand books are also a big chunk of the book retail market. In the past few years‚ several large format
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contribution to the economy comes in from the retail segment. The entry of numerous domestic and global players in the industry makes it extremely challenging and customer oriented. The World Wide Web has paved the way to virtual stores‚ facilitating the easy comparison of selling prices and product specification. Cyber trade has seen plenty of aristocratic achievements due to advancement in technology. 1. Decision Making The aim is to establish a retail fashion and accessory store to target the student
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Case Study: Thistle Co. of Australia Triquestra Fuels Thistle ’s Multi-Site Retail Business Transformation RETAIL MANAGEMENT SYSTEM Background of Thistle Company of Australia (TCOA) Thistle Company of Australia (TCOA or Thistle) is a privately held company that currently owns and operates Australia ’s largest independent network of Shell-branded service stations and adjoined retail premises. Headquartered in Brisbane‚ and operating across Queensland and New South Wales‚ Australia‚ Thistle
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Tesco Retail Business Analysis Tesco is one of the largest food retailers in the world‚ operating around 2‚318 stores and employing over 326‚000 people. As well as operating in the UK‚ it has stores in the rest of Europe and Asia. It also provides online services through its subsidiary‚ Tesco.com. The UK is the company ’s largest market operating under four banners: Extra‚ Superstore‚ Metro and Express. Tesco sells approximately 40‚000 food products in its superstores‚ as well as clothing and
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Rajasthan‚ Madhya Pradesh and Karnataka. Duke‚ Wall-Mart’s CEO opined that FDI in retail would contain inflation by reducing wastage of farm output as 30% to 40% of the produce does not reach the end-consumer. In India‚ there is an opportunity to work all the way up to farmers in the back-end chain. Part of inflation is due to the fact that produces do not reach the end-consumer‚ a similar trend was noticed when organized retail became popular in the US. The government has added an element of social benefit
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verses retail shopping. I will be showing you the comparison and contrast between online shopping and going to an actual retail store. When you sit and think about it‚ there are many differences between the two‚ but which of the two would you find more convenient and save you the most money. Many consumers have their very own preference when it comes to shopping. When I think about the two‚ I find online shopping a bigger advantage‚ and also a wider variety of items I may not find in a retail store
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Impact of FDI In The Indian Retail Sector By: Aditi Mehta 12/PPRA/504 Foreign Direct Investment (FDI) FDI is a mode of entry to international business. It refers to the investment made in a foreign country where the investor retains control over the investments. This can be made by an individual‚ as well as by business entities. FDI is a venture with long term considerations‚ as it cannot be easily liquidated. FDI as defined in Dictionary of Economics ( by Graham Bannock) as investment
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European markets is a changed demographic structure that changes customer requirements. This in turn means new challenges for retail companies in order to satisfy new customer needs. For instance‚ from the German market the following demographic changes are expected to influence the retail industry; The total number of inhabitants is expected to decrease which means a continued and intensified competition for these customers
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