1. INTRODUCTION ………………………………………..…Page 3 2. KFC CULTURE…………………………………………..…Page 4 3. MOTIVATION…………………………….………………...Page 7 4. TOP MANAGEMENT…………………….…………….….Page 7 5. SOCIAL RESPONSIBILITY……….………………….…..Page 9 6. LEADERSHIP……………………………………………… Page 10 7. RECRUITMENT & SELECTION PROCESS………….... Page 12 8. TRAINING & DEVELOPMENT PROCESS…………...... Page 14 9. PERFORMANCE OF APRAISAL PROCESS…………… Page 17 Introduction: Kentucky Fried Chicken (KFC)- one of the most known fast food chains in the
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LETTER OF TRANSMITTAL Subject: Submission Letter of Project Report. Dear Sir‚ We are students of the BUS 101 course (Introduction to Business). As a requirement of your course BUS 101‚ we have prepared this project report on “KFC”. We would like to thank you for letting us work on the project‚ which enhanced our understanding of the subject matters through analysis and reporting. Since we worked in a group to prepare this report‚ it also gave us the opportunity to develop our teamwork capability
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KFC The ways to overcome barriers in implementing CRM Although the benefits of customer relationship management may be numerous‚ not all companies have been able or willing to use the aforementioned techniques to focus service‚ sales‚ and marketing toward company improvement. Barriers to implementation include the complexity required to implement tools and work flows‚ particularly in larger companies. When applying CRM system into an organization specific is in KFC fast food store‚ the organization
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cMarketing Research Report KFC Pakistan Prepared for: KFC Pakistan (Lahore) Table of Contents History 3 Business objectives 3 Research objectives 3 Research design 4 Methodology 4 Scope of study 4 Respondent profile 5 Executive summary 6 Qualitative study 6 Quantitative study 7 Findings 8 Appendix 9 History With over 60 outlets in 18 major cities‚ and local monthly procurements exceeding Rs 35 million‚ there is no doubt that KFC is a major player in the fast
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It is of critical importance that we develop a strong understanding of KFC’s current position and of the market in which it competes. The more comprehensive and well-founded our situational analysis is‚ the stronger our strategic marketing plan will be. I. The character and attractiveness of the U.S. food service and fast-food industries in 1994 The fast-food industry is considered a subsection of the food service industry‚ or rather a submarket within a broader market. This broader industry
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2010‚Date: 12th April 2010 Asian Institute of Management‚Manila 1 Company Background KFC Corp‚ owned by YUM brands is one of the oldest(1952) and most popular chicken and food restaurant in the world. Other restaurants under YUM brands are Taco Bell‚ Pizza hut‚ Long John Silver’s and A&W KFC primarily sells chicken pieces‚ wraps‚ salads and sandwiches. While its primary focus is fried chicken‚ KFC also offers a line of other meat products suiting to local palate. In India they opened in 1995
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KFC SWOT analysis A SWOT analysis is an activity where a firm evaluates its most significant strengths‚ weaknesses‚ opportunities and threats. This is key to capitalize it’s key strengths‚ overcome or alleviate its major weaknesses‚ avoid significant threats‚ and take advantage of promising advantages. Strengths and weaknesses represent the firm’s internal capabilities. i.e. operating procedures‚ operating costs‚ human resources and strategic intent involved in producing its core products.
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KFC at Malaysia The first KFC restaurant was opened in 1973 on Jalan Tunku Abdul Rahman. Today there are more than 500 KFC Restaurants nationwide and still counting. In fact‚ KFC Malaysia has developed a distinctive Malaysian personality of its own. Especially for Malaysians KFC’s an establishment that is run by Malaysians and managed by Malaysians. When KFC took it upon to create a selection of food that would make Malaysia proud on the international scene. Kentucky Nuggets‚ for example‚ was
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and current driver’s license Customer Service Team Members KFC Team Member Job Description As a Team Member at KFC‚ the main job responsibility is to interact with customers. Team Members are basically in the front line since they will be the one welcoming and serving the customers. Team Members can be assigned to the dining area or in the kitchen depending on the judgment of the store manager and the skills of the person. KFC provides the initial training for new applicants so there’s no need
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KFC Location; Aurangabad Owner; KFC Holding‚ Malaysia Capacity; 103packs Working hours; 11am- 11pm Staff; 9am – 2am Shifts; 9am-6pm (opening) 1pm- 10pm (general) 5pm- 2am (closing) Hierarchy; Restaurant manager Assistant restaurant manager Three Shift managers [Morning‚ Noon‚ Evening] The Operational staff [Cash‚ Lobby‚ Assembling‚ Production‚ Cleaning] The restaurant has three sections; * Cash / lobby * Assembling station
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