ASSIGNMENT OF BUSINESS TO BUSINESS “MICROSOFT CORPORATION – THE DESIGN OF MICROSOFT SUPPORT NETWORK 1.0” BY KUNAL CHAKRABARTI‚ EPGP-03-042 SABYASACHI MAHAPATRA‚ EPGP-03-072 SOURAV MISHRA‚ EPGP-03-237 BACKGROUND: Microsoft Product Support Services (PSS) is the group who answers the phone when you call technical support for help. When you call PSS‚ the tech support representative will ask you how you’re going to pay for the call. Rates vary depending on whether you
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Haloarenes) (Q.1) Choose the incorrect statement about the benzyl chloride: ( 1 mark ) (a) It is less reactive than alkyl halides. (b) It can be oxidized to benzaldehyde by boiling with copper nitrate solution. (c) It is a lachrymatory liquid and answers beilstein’s test. (d) It gives a white precipitate with alcoholic silver nitrate (Q.2) Dry ether The reaction RX + 2Na + RX _______________? R-R + 2NaXis called. ( 1 mark ) (a) Sandmeyer’ reaction (b) Fittig reaction (c) Wurtz reaction (d) Williamson’s
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TITLE: The Mark of Athena AUTHOR: Rick Riordan Intro: When you find yourself on a flying ship waiting to land and then suddenly meet an exploding statue you’re in Annabeth Chase’s life. The crew of the 4 demigods in the Prophecy Seven venture out to Camp Jupiter‚ a Roman camp. They go there to find Percy‚ Frank‚ and Hazel the 3 other demigods for the prophecy. They ride on the Argo 2nd‚ a ship that one of the demigods made which can travel in the air and water. After landing in peace‚ one of the
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Executive Summary The Synaptic Corporation is a biotechnology company based out of San Diego‚ CA. The company develops drugs based on proteins and peptides. To date‚ one drug has been approved by the Federal Drug Administration (FDA) but there are two other drugs that are currently in clinical trials. Synaptic is a fairly large company with 1‚200 employees. The two main departments that are of issue are the Information Management (IM) and the Computational Biology department. There are no clear
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MOVING MOUNTAINS AT MARKS & SPENCER This case was prepared by Martin Christopher and Helen Peck of Cranfield School of Management‚ Cranfield University Bedford‚ United Kingdom. ABSTRACT Marks & Spencer had long been the doyenne of British retailing‚ its name a by-word for quality‚ service and value for money. Having turned in record profits for 1998 and accelerated its global expansion plans‚ things suddenly went horribly wrong for the retailer. Out-of-touch management‚ complacency in marketing
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how Apple uses the four functions of management to work with the global market and the four functions are used in creating the products. Apple has a few Internal factors within the Apple Corporation that can affect the four functions of management. The first of which is planning of the corporation; the preliminary business plan was conceived in the garage of Steve Jobs in 1976. Apple had the future goal of the company in mind making the prototype of the operating systems‚ virus protection
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Introduction: (Add to this paragraph and we need a thesis) VF Corporation is a strong and well-oiled manufacturing company. The success and growth of the company is attributed to their strategic acquisitions and upper management’s abilities to seize opportunities. VF Corporations has been around for 113 years. In those years this corporation has been aggressive and well informed about growth opportunities within the United States and abroad. VF has combined their driven culture‚ constant innovation
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Marriott Corporation (A) Introduction In 1927 J.W. Marriott Sr. founded the Marriott Corporation (MC) and during the 1980s experienced a huge growth. Marriott’s main strategy in those days was developing hotel properties around the world and selling these properties to outside investors while retaining lucrative long-term management contracts. MC was a conservative company and it stressed the themes of careful attention on the details‚ the organization and its employees. Quality was the one of the
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The Target Corporation‚ what used to be known as the Dayton Dry Goods Co.‚ is an American retailing company that was founded in Minneapolis‚ Minnesota‚ in 1902. In 1962‚ the first Target store was opened in Roseville‚ Minnesota. It is the fifth largest retailer by sales revenue in the United States behind Wal-Mart‚ The Home Depot‚ Kroger and Costco. The company is ranked 33rd on the 2007 Fortune 500. Target operates its retailing business exclusively in the United States. It is a rival with Kmart
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Austin Taylor COM 115 Corporation Background Comcast Corporation was founded June 28‚ 1963 by Ralph J. Roberts‚ Daniel Aaron‚ and Julian A. Brodsky. “Comcast is one of the nation’s leading providers of communications‚ entertainment‚ and cable products and services. Headquartered in Philadelphia‚ Pennsylvania‚ they employ over 100‚000 employees nationwide” (Comcast‚ 2010). The five general areas that make up Comcast are cable communications‚ cable networks‚ broadcast
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