Kristen’s Cookies Kristen’s Cookies A1) We have analysed the case from two perspectives a) The total time in the first scenario is 26 mins (6 mins for washing‚ 2 mins for spooning‚ 10 mins for baking‚ 8 mins for cooling‚ packing and selling) if the order is placed when there is a pending order/order under process. b) In case‚ the order comes in at or after the wash‚ mix and spoon stage‚ it would take 26 + 10 mins (baking time). Hence‚ it would take 36 mins to fill in a rush order
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c. 3doz- … = (16+10x) x=3 or 46 minutes Note: cycle (Takt) time and bottleneck is 10 minutes 2. How many orders can you fill in a night‚ assuming that you are open four hours each night? (Assume that the system is in steady state when the process starts). d. 1doz- (16+10x) x=1*22 or 236 minutes or 22 orders e. 2doz- (16+10x) x=2*11 or 236 minutes or 11 orders f. 3doz- (16+10x) x=3*7.33 or 236 minutes or 7 orders 3. How much of your own and your roommates valuable
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Baking Prepration 1 2 3 Baking 9 18 27 Cooling 5 5 5 Packing 2 2 2 Accepting Payment 1 1 1 Total time 26 36 46 Q 2 Assumtion: Process is NOT in the steady state. =INT((240-D16-D17)/(D18+D19)) =INT((240-E16-E17)/(E18+E19)) =INT((240-F16-F17)/(F18+F19)) Number of Orders 23 11 7 Assumtion: Process is in the steady state. =240/(D15+D16) =240/(E15+E16) =240/(F15+F16) Number of Orders 24 12 8 Q 3 Working time per order =D16+D17 =E16+E18
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PRACTICE PROBLEM SET B Process Flow Diagrams 1. Consider the Custom Molds‚ Inc. case on pages 125-127 of the text. Prepare a process flow diagram of the Mold Fabrication process and the Parts Manufacturing process‚ showing how they are linked. We will discuss this flowchart in class on March 29. 2. Founded in 1966‚ DAV is one of the world’s largest insurance companies with locations in 32 countries. Given the description below‚ flowchart the New Policy Set-up process as it existed in 1996
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Operations Management Fall 2013 Kristen’s Cookie Company September 26‚ 2013 Kristen and her roommate are preparing to launch Kristen’s Cookie Company in their on-campus apartment. The company will provide fresh cookies to hungry students late at night. Evaluation of the preliminary design for the company’s production process will be required in order to make key policy decisions‚ including what prices to charge‚ what equipment to order and how many orders to
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will it take you to fill a rush order? As depicted in the Process Flow Diagram below the total time to fill a rush order is 26 minutes. Question 2: How many orders can you fill in a night‚ assuming you are open four hours each night? In this process the Step 3 & 4 have the longest processing time of 10 minutes which means this is the bottleneck in the process. We know that the bottleneck determines the maximum output of the process. The bottleneck time is also referred to as the cycle time
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Patient leaves If Follow Up appointment requires then make an Appointment Date‚ Patient leaves Question 2: Draw the Event Process Chain Diagram for a Business Process based on the following Activities. The following are the Events and Functions for a Business Process. Develop an Event Process Chain (EPC) Diagram by using the three connectors OR‚ AND‚ XOR. Activities: If the customer order is received‚ check for the availability‚ either the articles are available
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Kristen’s Cookies 1 Examples of a Process in Service Companies Processing an insurance claim for an accident. Admitting a patient to a hospital. Performing the 30‚000-mile maintenance on a car. 2 Concepts This case will familiarize you with the following concepts: PROCESS FLOW DIAGRAM THROUGHPUT TIME FOR AN ACTIVITY THROUGHPUT TIME FOR THE PROCESS CAPACITY OF AN ACTIVITY CYCLE TIME OF AN ACTIVITY BOTTLENECK CAPACITY OF THE PROCESS CYCLE TIME OF THE PROCESS UTILIZATION OF
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Hello Cookies‚ Welcome to the Martha Cook Building for the fall of 2010. We hope to be able to meet many of you on Move-in Day. Please stop by our ice cream station in the main hall that afternoon and let us serve you. We look forward to helping to make your experience at MCB this year a memorable one. You may not know that the Martha Cook Building is the only dorm on campus that is supervised by a Board of Governors consisting of five women who were formerly residents of MCB. The Board of
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1 Rush order takes the least possible time for preparing the dozen of cookies. The following is a detailed summary of time used to prepare the rush order: Activity Time Wash the bowl‚ add and mix ingredients 6 minutes Dish up the tray (1 dozen) 2 minutes Put the cookies in the oven‚ start timer 1 minute Bake the cookies 9 minutes Remove the tray from the oven* 0 minute Let the cookies cool 5 minutes Pack the cookies 2 minutes Accept payment 1 minute Total time: 26 minutes *- further
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