------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Balanced scorecard for the automotive industry ------------------------------------------------- ------------------------------------------------- TABLE OF CONTENT 1. Introduction 2. Balanced Score Card development 3. Balanced Score Card in the automotive industry 4.1. Learning and growth perspective 4.2. Financial perspective 4.3.
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the bank in the 1990s’. Customers are requesting comprehensive selection of banking products with thorough customer service. Under the trend‚ Citibank added the customer satisfaction as non-financial indicator in the new measurement‚ performance scorecard‚ to evaluate the performance of branches. The strength of new measurement would motivate the bank to maintain and reach higher quality services‚ bringing more potential customers into the bank. In addition‚ it allows the bank to set the best-service
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A Balanced Scorecard for General Practice Andrew Ridley Director of Primary and Community Care Commissioning Tower Hamlets PCT Overview • Why a BSC ? • How was it developed ? • What’s in it ? • How is it being implemented ? • Barriers and issues • Improvements delivered as a result ? • What next ? Why a BSC ? • A Focus on our role as Commissioner • Variation in quality between practices • Are the poor always poor ‚ or the good really always good ? • Support a move from anecdote to transparent
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Balanced Scorecard Analysis of Hyundai and Honda Two of the major players in the global automobile industry are Honda and Hyundai (also known as Hyundai Motor Group). These business organizations have global scope of operations‚ and they have maintained considerable growth and expansion in recent years despite the slowdown of the Western economies. The positions of Honda and Hyundai emphasized the capabilities of these firms to maintain a positive and profitable strategic outlook‚ especially in
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Proctor and Gamble Overview Proctor and Gamble (P&G) was incorporated in 1905 in Cincinnati‚ Ohio and is still headquartered there today. It is the twenty-fifth largest company in the United States by revenue‚ and employs 138‚000 worldwide. P&G competes in the consumer goods industry‚ and boasts ownership of over 250 brands including Gillette‚ Bounty‚ Tide‚ IAMS‚ and Crest. Its products can be found in more than 180 countries around the world. P&G first became an international company when
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William Procter‚ emigrating from England‚ established himself as a candle maker in Cincinnati‚ which was a busy center of commerce and industry in the early nineteenth century. And James Gamble‚ arriving from Ireland‚ apprenticed himself to a soap maker. The two might never have met had they not married sisters Olivia and Elizabeth Norris‚ whose father convinced his new sons-in-law to become business partners. As a result‚ in 1837‚ a bold new enterprise was born: Procter & Gamble.
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Procter & Gamble: A Final Look Beverly Hebb Colorado Technical University February 10‚ 2012 Abstract Procter & Gamble is a Fortune 500 company. Their views of combining their business ethics and what is best for their communities is what makes this company a success. The executives that run this company and the products they develop and manufacture make for a winning team. Their mission statement says “We will provide branded products and services of superior quality and value
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Daniel V. Cenia Advance Marketing Management Case Study Dr. Roberto P. Gabiola P&G Phils.‚ Inc. Statement of the Problem How to increase market share of hair conditioner and catamenials category? Major Players in the Industry 1.) LAUNDRY P&G: 46.0% Tide (33.2%) Mr. Clean (7.9%) Unilever Phils.: 32.5% Surf (19.2%) Breeze (10.7%) Peerless: 5.6% Champion (5.6%) 2.) FABRIC CONDITIONERS P&G: 63.9% Downy (63.9%) Unilever Phils.: 27.7% Comfort (27.72%) Henkel
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Wendy’s International: Balanced Scorecard |Area of Objectives |Measure of Target |Time Expectation/Targets |Primary Responsibility/Initiatives| |Customers | |High quality |Customer/industry surveys with an |Every month; |Quality Management – Set high | |
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BSBMGT515A: Manage Operational Plan Timothy Coy 13/07/2012 Section 1 Assessment activity 1 In your own words‚ describe the purpose of the operational plan and its relationship to the strategic plan. The purpose of the operational plan is to focus on shorter term objectives usually within 1 up to 3 years. For plans of 2 to 3 years‚ a more detailed breakdown of shorter timeframes should be included within the body of the document. An operational plan provides detailed information on planning
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