Summer Internship Report On SERVICE PROCESS IMPROVEMENT: IMPROVING THE ORDER TO CASH PROCESS By Anirudh Subramaniam A0101910336 MBA Class of 2012 Under the Supervision of Mr. Shyamsunder Pal Professor Department of Operations & Decision Science In Partial Fulfillment of Award of Master of Business Administration AMITY BUSINESS SCHOOL AMITY UNIVERSITY UTTAR PRADESH SECTOR 125‚ NOIDA - 201303‚ UTTAR PRADESH‚ INDIA 2011 DECLARATION I‚ Anirudh Subramaniam student
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& Gamble Company‚ incorporated in 1890‚ has continued to be one of the leading manufacturers in the consumer home goods industry. A large portion of their success is attributed to the sales of their light-duty liquid detergents (LDLs) in the Packaged Soap & Detergent Division (PS&D). Procter & Gamble’s three main LDLs‚ Ivory‚ Dawn‚ and Joy‚ maintain a 42% market share in the industry. As consultants‚ we will explore new growth opportunities to increase profits and consumer satisfaction
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TABLE OF CONTENTS 1.0.Introduction......................................................................1 2.0.Objectives..........................................................................1 3.0.Literature Review...............................................................1-2 4.0.Resarch Design...................................................................2-4 4.1.Data Source & Type................................................................................................
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MK0011 – Consumer Behaviour - 4 Credits Assignment Set – 1 Note: Each question carries 10 Marks. Answer all the questions. Q.1 Explain the consumer decision process stages. decision-making process can be described as five different stages: The customer decision-making process and its five stages Knowing the customers’ decision-making process The most interesting thing about the study is that while they observed critical usability problems because of inadequate or poor information:
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Objective: Understanding Consumer Buying Behavior through Observation Products category on which the observation was undertaken: Perfumes and Two-wheelers Observations about Consumer Buying Behavior Product: Perfume We visited Westside (perfume and deodorant section) and Reliance All-time outlet. The buyers were mainly within the 20-40 age group‚ male as well as female in nearly equal proportion. As per our inference‚ there were buyers who were buying it for their own use while some intended
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Value and Consumer Preferences Name Institution Value and Consumer preference The idea that value depends on consumers’ preferences is often considered radical since variety of people attend to health care facilities with different preferences hence very difficult to discuss and come up with a conclusion. Some economic theories that are germane to provision of health services are discussed below. Willing to Pay (WTP) is founded on what has been termed ‘new welfare economics’ (Enthoven‚ 2011)
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Procter and Gamble Case Project Assignment 1 Company Overview For our company we have chosen Procter and Gamble. Procter and Gamble’s primary source of income is through branded consumer packaged goods such as Tide‚ Dawn and Gillette. Since their founding they have had three core elements that have remained intact since the foundation of the company. These elements are: purpose‚ values and principles. The first element is purpose and this is basically their mission statement.
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Manufacturing the way we see it Collaborating for Innovation Capgemini’s 2010 Global Survey – How to Make a Leap by Applying Collaboration in the Innovation Process CONTENTS Introduction 3 Executive Summary 4 Corporate Strategy 7 Innovation Performance R&D Collaboration 13 Customer Collaboration 16 Supplier Collaboration 18 Recommendations 2 10 21 Manufacturing the way we see it Introduction Innovation has become an important
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1 Established in 1837‚ Proctor and Gamble (P&G) had developed a holy grail of principles and practices. Its philosophy is focused on individual talents‚ abilities and how best to make use of them. P&G source this talent from within the organization attracting people willing to spend their entire career with the company. Proctor & Gamble has developed a reputation of caution in the industry of household ’s sundries and personal care products. It ’s marketing strategies and judgements towards different
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What started out as a two man partnership in Cincinnati‚ Ohio has grown into the world’s largest manufacturer of consumer packaged goods with operations in 80 countries and markets 300 brands in 180 countries around the world. In 1837 William Procter and James Gamble formed Procter & Gamble (P&G) to manufacture and sell candles and soap. Being that Cincinnati was booming from its hog butchering trade the suggestion for the partnership apparently came from their mutual father-in-law‚ Alexander
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