Services Marketing Name：Hang Hu Student number: 12350648 Date:26/03/2014 Introduction: As a Level 2 student studying Advertising and marketing‚ Service marketing plays an important role in my study. Service marketing is a sub field of marketing which covers the marketing of both goods and services (Wikipedia.com‚ 2014). It is considered to be a special kind of marketing‚
Premium Marketing Service Case study
Introduction Lusch et al. (2007) describe as marketing emerged in the beginning of the 20th century‚ it embraced the goods-dominant (G-D) logic. The concept of the Four Ps of marketing mix – product‚ price‚ place and promotion became treated as the basic model at that time. (Grönroos‚ 1989) Today‚ this paradigm is beginning to lose its position. Service marketing is one leading new approach to marketing. Four main characteristics of services defined by Kotler et al. (2009) are intangible‚ perishable
Premium Marketing
Term paper on: Service strategy of KFC Subject code: MKT 412 Section: 01 PREPARED FOR: SSM Sadrul Huda (SH) Assistant Professor Department of Business Administration East West University. PREPARED BY: Md. Taijul Islam ----------------------------------------------------Id: 2009-2-10-217 SHADIN -01917277300 Fariha Faroque Mitu ------------------------------------------------Id: 2009-3-13-024 Khaleda Akter -----------------------------------------------------Id:
Premium KFC Fast food Fried chicken
Student ID # 1451565 BU320.2.1 Marketing Principles Assignment 05 Marketing Services 10/05/2012 The marketing of services differs from product marketing because of the four fundamental differences involved in services: Services are intangible‚ inseparable‚ variable‚ and perishable. Intangible which means they cannot be touched‚ tasted‚ or seen like a pure product can. Another difference is that services are produced and consumed at the same time; that is‚ service and consumption are inseparable
Premium Marketing Sales Customer service
SUMMER TRAINING PROJECT REPORT ON SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS PRODUCTS & SERVICES |TRAINING SUPERVISOR |SUBMITTED BY:- | | |GURPREET SINGH | |( BRANCH SALES MANAGER) |ENROLLMENT
Premium Clinical trial Broker Project management
Chapter 4 – Product and Service Design TOPIC Product and Service Design Trends in Product & Service Design Product or Service Design Activities Reasons for Product or Service Design Design for Operations Sources of Ideas for Products and Services The Design Process Quality Function Deployment Reverse Engineering Design for Manufacturing Manufacturability Legal‚ Ethical‚ and Environmental Issues Regulations & Legal Considerations Research and Development (R&D)
Premium Design Engineering
Airlines and GoAir. All this was due to well planned service model and its efficient operations by its staff. SpiceJet has passenger service as well as cargo services on the same flight. It connects major cities in India including all Tier 1 cities and major tier 2 cities. It also has a few international flights. Cargo transportation accounts to major revenue creation but the brand name has been created due to its passenger transportation service model. SpiceJet has around 2500 employees on its roll
Premium Low-cost carrier Airline Customer
Making: The Three-Stage Model of Service Consumption Pre-purchase Stage Service Encounter Stage Post- encounter Stage Customers seek solutions to aroused needs Evaluating a service may be difficult Decision to buy or use a service is triggered by need arousal. What promts us to purchase? Needs. Triggers of need: Unconscius minds Physical conditions External sources Need arousal leads to attempts to find a solution. Evoked set – a set of products and brands that a consumer considers
Premium Risk Decision making Cognition
formats"‚ Journal of Business‚ Vol. 77 No.2‚ pp.25-60. India Retail Report (2007)‚ "Food and grocery retail"‚ India Retail Forum and Images Multimedia‚ pp.74-7. Kakkar‚ S. (2008)‚ "The future of kirana stores and implications for national brands"‚ 9th Marketing and Retail Conclave Manivannan‚ L Maruyama‚ M.‚ Trung‚ L.V. (2007)‚ "Traditional bazaar or supermarkets: a probit analysis of affluent consumer perceptions in Hanoi"‚ The International Review of Retail‚ Distribution and Consumer Research‚ July‚ Vol
Premium Retailing Shopping mall
Services marketing Sucessful e com website- Myntra.com ------------------------------------------------- About myntra: Myntra was established by Mukesh Bansal‚ Ashutosh Lawania‚ and Vineet Saxena in February 2007. All three are IIT alumni‚ and have worked for several start-ups. Myntra is headquartered in Bangalore and has been funded by Venture Capital funds like IndoUS‚ IDG & Accel Partners.[6] The company started off in the business of personalization of products‚ and soon expanded to
Premium Dot-com bubble Venture capital