serves around 68 million customers every day in 119 countries. The first restaurant in Singapore was opened in 1979. Nowadays‚ 121 McDonald’s restaurants operate across the island‚ serving 1.2 million customers weekly (McDonald’s‚ 2013). Primary products which mean selling world wild include cheeseburgers‚ hamburgers‚ chicken‚ hash brown‚ coke and milkshake. To keep menu diversity and response to consumer tastes changing‚ the company expanded menu to cover salads‚ wraps‚ smoothies‚ fruit and fish
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in 119 countries. Headquartered in the United States‚ the company began in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald; in 1948 they reorganized their business as a hamburger stand using production line principles. Businessman Ray Kroc joined the company as a franchise agent in 1955. He subsequently purchased the chain from the McDonald brothers and oversaw its worldwide growth. A McDonald’s restaurant is operated by either a franchisee‚ an affiliate‚ or the corporation
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Samantha Lawson March 20‚ 2013 BUSN 420 OL McDonald ’s: Customer Driven What does it mean to be customer driven? One Fortune 500 Company that lives to please and satisfy their customers is‚ McDonald ’s. According to the article The Ray Kroc Story (2012)‚ McDonald ’s passion for quality and customer service all began with a man named Ray Kroc (p.1). In 1954‚ Ray came across a restaurant in San Bernardino‚ California run by brothers Dick and Mac McDonald. He was immediately captivated by how effective
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Question 1 The location of Mc Donald’s‚ on the corner of Wangfujin street and the Avenue of Eternal Peace‚ is a very good strategic choice. It’s close to the heart of Beijing and Tiananmen Square‚ which is historically a very famous place and is still today a very active place. A lot of people cross this area every day and the fast-food concept match to the demand. Question 2 Mc Donald’s encountered the imperfect rules of Guanxi. Guanxi is one of the powerful forces values in Chinese culture
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Summary The case outlines the steps that McDonalds has taken to improve its recent poor performance. Since its founding in the 1950s McDonalds has grown into a global brand that has defined the fast food industry. Over the last decade‚ however‚ the company has not responded effectively to changes in the environment. This has resulted in declining sales and profits‚ failed menu options‚ and dissatisfied franchisees. James Cantalupo and Charles Bell have implemented a turn-around strategy‚ but it is
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Strategic Profile The internationally known golden arches of McDonald’s were born in 1948 when the McDonald brothers of San Bernardino‚ California opened the first McDonald’s restaurant . The original restaurant provided the theme of hamburgers‚ fries and milkshakes that has become a staple of Americana fare. Later in 1961‚ Ray A. Kroc bought out the McDonald brothers and started to sell the restaurant franchises. Currently‚ McDonald’s has grown to over 34‚000 locations in over 118 countries
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have to use important standards of marketing. The two most important things that I have noticed that got changed with McDoalds strategy is their product presentation and their advertising strategies. In some countries they sold the same product as in the USA. Countries that did this was Bulgaria‚ Denmark‚ and Oman. The reason why they had similar products is due to the similar taste that the USA and these other countries share. In countries like the Philippines‚ Taiwan‚ and Thailand the food is much
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Since 1955‚ McDonalds has been a driving force to make history. The restaurant has served some of the world’s favorite foods. From drive-thru restaurants to college credits from Hamburg U the restaurant continues their journey to create more history. On this journey McDonalds has made strides to provide eco-friendly restaurants that reflect the sustainability goals (McDonalds.com‚ n.d.). In this initiative the restaurant has focused its attention on going “green” which will be discussed in this paper
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McDonalds Case Study Introduction McDonald’s is the most famous and well-known fast-food company in the world. It was started by Dick and Mac McDonald’s in 1940. Their concept of the restaurant was based on speed and therefore called ‘Speedee Service System’ in 1948‚ which in today’s times is known as the fast food concept (Wikipedia‚ 2009). McDonald’s serves fast food to approximately 47 million people in more than 30‚000 restaurants located in 121 countries (Bized‚ 2009). The product offering has
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McDonald Corporation One McDonald Plaza Oak Brook‚ IL 60523 USA BUSN 5200 Company Description McDonald’s is the leading global food service retailer with more than 33‚500 local restaurants serving approximately 69 million people in 119 countries each day. For years their philosophy of providing good food for a low price has led to astounding growth throughout the world. This has led to new jobs and economic benefits for wherever the stores are located. More than 80% of McDonalds
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