APICS acknowledges the Basics of Supply Chain Management Committee for its contributions in the development of this resource. Jim Caruso‚ CPIM‚ CSCP (chair) Carol Bulfer‚ CPIM James F. Cox‚ Ph.D.‚ CFPIM‚ CIRM‚ Jonah’s Jonah William Leedale‚ CFPIM‚ CIRM‚ CSCP Michael A. Roman‚ CPIM Angel A. Sosa‚ CFPIM ©2009 APICS The Association for Operations Management No part of this publication covered by the copyright herein may be reproduced or copied in any form or by any means without the written permission
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Quality issues in manufacturing: Performance‚ Features‚ Reliability‚ Conformance‚ Durability‚ Serviceability‚ aesthetics‚ Safety. [Page 56] • Quality of Conformance: Once the product design has been determined‚ the producer perceives quality to be how effectively the production process is able to conform to the specifications required by the design referred to as the Quality of Conformance. What this means is quality during production focuses on making sure that production meets the specifications
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Beth Stuart went on a tour to evaluate a potential supplier’s facility before her company‚ Epic Communications‚ entered into a long term contract for 1.2 million high speed communications circuit boards. Her tour guide was Michael Spade‚ VP of manufacturing for PushTel. If the relationship proved beneficial to both parties‚ follow-up contracts would be negotiated each year thereafter. Beth noticed during her walk that employees were disappearing into their offices and down connecting aisles as she
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support and diversified production line to support customers with convenient‚ good taste and quality food. CSC is a decentralized company; its strategy is to diversify its business to product several products‚ and expand its marketing share. Something behind the diversified production line‚ used to support its operating system‚ is its CIRT and CCID department. Those are charged with process R&D‚ product development‚ packaging and engineering systems. CSC used production line for its operating system
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equipment‚ facilities‚ procedure and supplies to achieve information about the functions as planned to give the needed performance and at the lowest cost. * Just-in-time (JIT) is an integrated set of activities designed to achieve high-volume production using minimal inventories of raw materials‚ work in progress‚ and finished goods. * Parts arrive at a workstation just when they are required and move through the operation quickly. JIT works on a pull system. * Just in time is to produce
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1. How can Design for logistic concepts be used to control logistic cost and make the supply chain more efficient? Design for logistics is a series of concepts in the field of supply chain management involving product and design approaches that help to control logistics costs and increase customer service levels. The concepts include the three key components‚ Economic packaging and transportation‚ Concurrent and parallel processing‚ and Standardization. Economic packaging and transportation
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statistical analysis to measure and improve a company ’s operational performance by identifying and eliminating "defects”. With all of the current recalls‚ Toyota must find a way to improve the testing process and sampling of products that go in to the production of Toyota vehicles. Develop a Research Question Because of the number of complaints within the past year‚ it is imperative for management to determine the cause of the defects. Therefore‚ management must research the current quality control system
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Question 13: How does the design of a service process differ from designing a manufactured good? Explain the factors that one must consider for a good service design. Design for manufacturability is the process of designing a product for efficient production at the highest level of quality. DFM is typically integrated into standard design process‚ but because of the need for highly-creative solutions‚ it might be addressed in specialized "think-tank" departments in a comapny. Services are different
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DELL LOGISTICS NETWORK: DELL LOGISTICS NETWORK Dell’s new and improved design for a channel distribution model: Order processing Pre-production Accessories ready Configuration Test Boxing Distribution preparations Shiping (transportation) TRANSPORTATION SYSTEM DESIGN: TRANSPORTATION SYSTEM DESIGN Optimize inbound and outbound transportation networks Collaborate with the best logistics and transportation providers Mode of transportation – By Ship By Rail By Air “GREEN” INITIATIVES Transport
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not directly add value to products and services. Answer: T AACSB: Reflective Thinking Skills 3. Processes must be both measurable and repeatable to be improved. Answer: T AACSB: Analytic Skills 4. A well-run manufacturing operation can usually compensate for a poor product design. Answer: F AACSB: Analytic Skills 5. Stretch goals often result from benchmarking activities. Answer: T AACSB: Analytic Skills 6. Reengineering usually
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