MANAGING PRODUCTION AND SERVICE OPERATIONS I. What is Operation? Operations refer to “any process that accepts inputs and uses resources to change those inputs in useful ways.” II. What is Operation Management? Operation Management is “the process of planning‚ organizing‚ and controlling operations to reach objectives efficiently and effectively. Efficiency is related to “the cost of doing something‚ or the resource utilization involved.” Effectiveness refers to goal accomplishment
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test1. The four decision areas in operations management are: A) Planning‚ technology‚ inventory‚ control B) Process‚ quality‚ capacity‚ inventory C) Process‚ quality‚ technology‚ capacity D) None of these 2. Capacity decisions: A) Include forecasting and scheduling B) Include inventory control C) Require management of personnel D) None of these 3. Inventory decisions and control systems involve: A) Determining what to order‚ how much to order and when to order B) Tracking the flow of
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SUB: OPERATIONS MANAGEMENT 1. Production planning functions can be broadly identified as a) Estimating ‚ routing ‚ distribution b) Estimating‚ routing‚ scheduling c) Estimating‚ distribution‚ collection d) Distribution‚ collection‚ scheduling 2. For efficient process of order picking by personnel‚ communication plays a vital role in any Organization and the directives they need to have are ____‚ _____ and _______. a) Simple‚ clear and straight b) Straight‚ clear and easy
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Production and Operations Management Let’s face it‚ we all face tough challenges. Competitive pressures continue unabated. Prices are too low‚ and the costs are too high. Companies strive to reduce costs. Some look to improve technology. Some reduce headcount. Too few have become operationally excellent. Going through the activity‚ as a business administration student‚ have you ever thought about your future as part of a prestigious company? Will you apply the things that you’ve learned throughout
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Operation management can be summarized as techniques for restructuring the infrastructure to gain a competitive advantage to optimize decisions and processes utilized in business practices. Operation management gives the managers a systematic way to enhance their day to day processes and assist in maximizing revenues. One of the key objectives practiced by an OM manager is making ethical decisions during the planning‚ reviewing‚ and implementation stages of new processes. This paper will briefly
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Chapter 1 Operations and productivity 1. Why should one study operations management? We study OM for four reasons. We study how people organize themselves for productive enterprise. We study OM because we want to know how goods and services are produced. We study OM to understand what operations managers do. We study OM because it is such a costly part of an organization. Productivity can be measured in a variety of ways‚ such as by labor‚ capital‚ energy‚ material usage‚ and so on. At Modern
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Operational Management Simulation on Benihana Case 1. What were the take aways and what did you learn? 2. What would you do differently next time? There are many performance indicators for the success of a business. This include brand identity‚ reputation‚ innovation‚ leadership‚ productivity‚ process management‚ customer satisfaction‚ and quality to name a few. Management at Benihana can achieve maximum profitability by maximizing utilization‚ throughput time‚ making use of batching‚ designing
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Introduction to Operations Management Operations - The part of a business organization that is responsible for producing goods and services Operations Management - management of systems or processes that create goods and/or provide services - Science and art of ensuring that goods and services are created and delivered successfully to customers Operations Managers - make decisions regarding the operations function and its connection with other functions - plan and control the production process and
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Keywords WordCnt 932 This essay analyzes the functions of Operational Management in its different levels of strategies‚ and concludes that Operational Management should be both operational and strategic as it requires both to be a well developed and successful‚ as to allow the company to grow and increase their profits. Introduction Operational management is the design and process whereby goods and services are successfully delivered to customers. It involves
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answer the following questions. Briefly explain your answer to each question referencing the textbook. 1. | Lean production is an integrated set of activities designed to achieve high-volume production using minimal inventories of raw materials‚ work-in-process‚ and finished goods. True FalseLean production is an integrated set of activities designed to achieve production using minimal inventories of raw materials‚ work-in-process‚ and finished goods. | 2. | Henry Ford used JIT concepts
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