School Master of Science in Global Operations ISOM 5700 Operations Management Fall 2014 Instructor: Professor Albert Y. Ha Department of Information System‚ Business Statistics and Operations Management Room 4023‚ LSK Business Building (852) 2358 7724 imayha@ust.hk http://www.bm.ust.hk/~isom/staff/imayha.html Teaching Assistant: Edmond Ho imhcf@ust.hk Course web site: http://lmes2.ust.hk Course Description Operations management is the management of business processes that produce
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QUESTION 1 Operations management must be managed properly in order to improve an organization’s productivity and profitability. In the Cadbury World case‚ several micro and macro processes are involved and those processes bring some impacts to Cadbury World. Thus‚ Cadbury World must possess a sustainable micro and macro processes to achieve the best outcome and performance. Micro processes that involved are easily to manage compared to macro processes because macro processes are hard to manage
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Role of operation managements within an organisation The Operation management is the activity of managing the resources which produce and deliver products and services. It is one of the core functions of any business. Operations function is the part of the organisation that is responsible for this activity. Every organisation produces some type of product or services so it has an operations function. However not all organisations call the operations function by its name. The people who have the
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CHAPTER 1 Operations management Short case: Dealing with variety – two examples The Bombay Tiffin Box Suppliers Association (TBSA) operates a service to transport home-cooked food from workers’ homes to office locations in downtown Bombay. Workers from residential districts must ride commuter trains some 30–40 km to work. Typically‚ they are conservative diners‚ and are also constrained by strong cultural taboos on food handling by caste‚ which discourage eating out. TBSA arranges for food
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region‚ there are many new buildings to be constructed in coming years and it brings good prospects to our company. However the construction business is also becoming more challenging and competitive. In this respect‚ the way how a company manage its operation has become more important and crucial in order to increase company’s productivity and maintain its competitiveness and profit margins. 2.0 Products And Services Our company specialise in the design‚ supply‚ fabrications and installation of
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It is usually stated that ‘the structural decisions items of an operations strategy reflect the hardware of the firm‚ while the infrastructure decision areas represent the firm’s software’. Comparing structural decisions with the hardware of the firm and the infrastructure decisions as its software‚ it shows that the structural decisions are very important and the firm cannot exists without them because without a hardware computer would not exist and the software would have nothing to run on. Structural
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Bibliography: Bergeron‚ B. (2002)‚ Essentials of CRM – A Guide to Customer Relationship Management‚ John Wiley & Sons Inc.‚ New York Brorson‚ T.‚ Larsson‚ G. (2006)‚ Environmental Management - How to Implement an Environmental Management System within a Company or other Organization‚ EMS AB‚ Stockholm Coddington‚ W. (1993)‚ Environmental Marketing – Positive strategies for reaching the green consumer‚ McGraw Hill
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Production Management Essay. I am writing this essay to summarise how the hair and makeup industry has been influenced by the film industry. I will begin by exploring the film makeup artist ‘Max Factor’ as I feel that he made a significant contribution to the makeup industry since its beginning. I will then go on to evaluate the makeup industry within film by discussing my favourite movie ‘The Wizard of Oz’. I will look at the director and his style of direction in film‚ and also discuss in
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Coursework of Operations Management Comparison and contrast of operation problems among Executive Holloware ltd.‚ Oilpartz ltd. and London zoo Summary In this article‚ three operations management related cases are studied and analysed. The writer compares and contrasts similarities and differences in these cases in the following aspects: the transformation process model‚ types of operations‚ the objectives of operations. By looking into more detailed problems in each case‚ those more complex items
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Operations Management Research in Cosmos Holidays Organization Executive Summary Operations management is certainly not an easy task at the same time not an impossible one. Some of the organizations manage their operations exceptionally while some mismanage. In most of the organizations some of its operations are good while some of them are bad. This paper reveals the operations management in Cosmos Holidays Organization. The operational areas in which the organization is good and the ones that
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