Perceptions of Restaurant Cleanliness: A Cross Cultural Study By Seung Ah Yoo Thesis submitted to the faculty of the Virginia Polytechnic Institute and State University in partial fulfillment of the requirement for the degree of Master of Science In Hospitality and Tourism Management Suzanne K. Murrmann‚ Chair BeomCheol (Peter) Kim Manisha Singal July 9‚ 2012 Blacksburg‚ Virginia Keywords: Service Quality‚ Restaurant Cleanliness‚ Culture Customer Perceptions of Restaurant Cleanliness:
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person that acts as a major organizer for festivals. Hermano Mayor Restaurant has a unique name that speaks for itself for the food or menu it offers to customers since it is a term for person in-charge for an affair and celebration for fiestas‚ who is likewise responsible for the food of the fiesta entourage or patron. BRAND NAME HERMANO MAYOR RESTAURANT -Home of popular and native Filipino dishes- Hermano Mayor Restaurant will be established to serve native Filipino dishes to the local
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providing food‚ drinks‚ etc. for people who are the guests or customers of an organization” is known as hospitality. Hospitality Industry: The hospitality industry is a broad category of fields within the service industry that includes lodging‚ restaurants‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. Relation b/w Hospitality & Tourism industry: The hospitality industry is the supplier of the services for tourism. Food Service
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THE PROBLEM AND SETTINGS Introduction: Today is a period of doubt whether restaurant owners can successfully survive the challenges that the global competitors can bring. In a fast‚ changing world‚ development come up and the global competition in all aspect. And business is one of them in order to cope up with this challenges‚ a business has always to be evolving. Globalization of the business is forcing restaurant owners to grapple with complex issues as they seek to gain and sustain a competitive
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CHAPTER I Introduction The restaurant business is a challenging but exciting venture. It can often prove to be extremely competitive since food as it’s the main product is one of the basic needs and people tend to allocate majority of their income for food. As mentioned‚ this business is a challenging one so those who want to engage into this kind of investment should be fully prepared to handle all the issues and problems that they will encounter in the operations of their business. When entrepreneurs
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1. Executive Summary 1.1 Business Innovation Korean Bibimbap‚ a new restaurant that is featured by healthy Korean food aims to provide white-collar workers with convenient service and business leisure under the help of e-commerce and efficient management. The main characteristics of Korean Bibimbap is as follows. ● Korean Bibimbap is set up as a restaurant selling healthy Korean meal sets at an acceptable price. Nowadays white-collar workers are faced with a dilemma on where to have dinner
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Batch Production Batch Production is a way of creating items in bulk. In batch production‚ general-purpose equipment and methods are commonly used to produce small quantities of items that will be made and sold for a limited time only. Usually a similar design and process will be used to make a new product‚ cars are a good example of this. Often after car has been made another version will be created that has got new features. In batch production specialized tools or items for construction purposes
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Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese resort Vera Patrício (vera.l.patricio@seg-social.pt) Rogério Puga Leal (rpl@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal Zulema Lopes Pereira (zlp@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal SERVQUAL is the most popular instrument to ascertain service quality. However‚ some debate exists about its ability to characterize different service
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Memorandum A restaurant is a type of business that I would like to own after my graduation. My entire childhood was based on family restaurant‚ because my parents owned one. I liked the busy life style‚ and a place full of different people. I also liked challenges associated with it‚ and new ways of making the place better and more competitive. When I came to USA‚ I understood that this is what I want to do here‚ and I know that with some of my unique ideas I am able to create a successful
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us good to the community is what we plan and intend to do. We work not only for ourselves but to the many people around us. i. Name of Company The Lolo Claros Restaurant’s logo made use of a kalesa as its business. Lolo Claro used it for transporting sacks of rice during his younger years and Mr. Bernie Ilagan dedicated this to his grandfather. ii. Company History Mr. Bernie P. Ilagan and his wife‚ Ahira C. Ilagan resigned from Max’s Restaurant the Philippines in July 1999. They
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