File: ch03‚ Chapter 3: The Project Manager Multiple Choice 1. Identify the attribute that is NOT normally associated with the job of functional manager. a) The functional manager is usually a generalist in the area being managed. b) The functional manager is responsible for deciding what resources will be devoted to accomplishing the task. c) The functional manager is administratively responsible for deciding how something will be done. d) The functional manager is responsible for
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Quality Management Principles in Travel Agency By: Ihsan Raharjo - 7085271 Definition of Customers: There are two kinds of customers that can be considered for a travel agency. The first is the public‚ in which this also has several types of customers that have different needs and expectation. The second is corporate customers‚ they have more specific needs which is related to the needs of their business and how the travel agency can support it. Definition of Products: Products that is offered
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A seminar report On CUSTOMER PERCEPTION TOWARDS VARIOUS PRODUCTS PROVIDED BY INSURANCE INDUSTRY WITH REFERENCE TO HDFC STANDARD LIFE INSURANCE AND ICICI PRUDENTIAL LIFE INSURANCE TO SUBMITTED IN PARTIAL FULFILLMENT TO THE IIS UNIVERSITY For the Degree of MBA-Human Resource Management (Department of HRM) Supervised by:- Submitted by Dr.Roopam Kothari kavita Agarwal (Assistant Professor)
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ch17-Project Management 1. Good project management is especially important with virtual teams. TRUE Virtual teams face challenges that make project management especially important. 2. One way that project management differs from management of more traditional activities is because of the limited lifetime of projects. TRUE Projects have lifetimes that are typically shorter than other business endeavors. 3. Once a project is approved and underway‚ project managers are only responsible for
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Total …… Quality…… Management…… Presentation slides by Dr Anjan Ghosh ….. ……VP-TQM Exide SXC-Logistics & Supply Chain Management March -April 2013 External Developments in last 40 years that has changed the Business Environment • Customers have taken charge – buyers market ‚ diverse customer requirements • Competition intensified – no more monopolies ‚ level-playing fields • Shifts in industrial zones – products made & sold globally ‚ no specific place • Changes in customer & supplier
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AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724 AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL MARKS: 80 SUB: TOTAL QUALITY MANAGEMENT N.B.: 1) All questions carries equal marks. 1. Which of the gurus would be the father of quality control? Which had the greatest impact on management? Which is noted for robust design? 2. Write your personal philosophy or creed? 3. List and explain the six most important factors that influence consumer purchases? 4. What
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Principals of Management Assessment Correct Answers are in RED I Scored 64% ( 33/51 ) 1. A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Choose 1 answer A. Outsourcing or insourcing B. Supply and demand C. Delivery of products or services D. Operations and logistics C 2. What happens when an effective value chain is created? Choose 1 answer A. Total quality management is not required
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Implement - from Quality to Organisational Excellence Introduction An implementation framework is needed to build on and pull together all of the ideas and concepts covered in this site – TQM‚ processes‚ tools and techniques‚ people development‚ teamwork‚ management system‚ performance measurement‚ the Excellence Model® and self-assessment. Based on many years of research‚ education and advisory work in the European Centre for Business Excellence (ECforBE)‚ the framework described in this section
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Quality Issues in Management Education The concept of global village and the revolution in the area of information technology is increasing integration of economies around the globe and attainment of global competitiveness has become a necessity for the survival and growth‚ business paradigms are shifting continuously providing enormous amount of creative opportunities to grasp the future. In the era of global competitiveness‚ we have to exercise utmost care to safeguard India ’s interest to see
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Bengar Industrial Corporation Background and Operations Best Total Quality Management of Bengar Industrial Corporation Total Quality Management (TQM) Employee Involvement Total quality management (TQM) implemented by Bengar Industrial Company involves the attitude of the employees towards work. They must be on time‚ and must not recur absences especially when a project is ongoing. The employees must be knowledgeable of the machines in their department. Focus on Customers Bengar Industrial
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