HILTON HOTELS CASE Business Context/Key Business Drivers Hilton Hotels is one the biggest lodging company worldwide and has been recently acquired by Blackstone Group. In 2007 Hilton’s portfolio characteristics are: • close to 3‚000 hotels between all its brands; • Properties can be: a) directly owned; b) managed; c) franchised. The latter is the most common solution; • covers almost the possible spectrum of lodging. The IT function is considered part of the core business and the
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Hilton HHornors world wide : loyalty wars Hilton Hotels regards frequent guest programs as the lodging industry’s most important marketing tool‚ serving to direct promotional and customer service efforts at the heavy user. How should management of Hilton’s international guest’s rewards program respond when Starwood‚ a competing hotel group operating several brands‚ ups the ante in the loyalty stakes? Jeff Diskin‚ head of Hilton HHonors (Hilton’s guest reward program)‚ opened the wall street
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1. Introduction It was the export promotion (EP) strategy that accounted for East Asian’s states’ success of economic development. Meanwhile‚ many other developing countries such as Latin America countries had committed to an alternative strategy‚ import substitution (IS). The IS strategy yielded disappointing results: most of these countries did not succeed in either industrialization or economic growth while export-oriented industrializations (EOIs) sustained fast economic development. Data
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INTRODUCTION In service industry‚ especially in the commercial sections of the hotel industry‚ it is necessary to be more market orientated. Therefore‚ in this industry‚ price itself is a market driven factor and it will affect future demand and eventually price can be used as a promotional aid for enticing new customers into the market or attracting them away from competitor. Minimum prices and/or value for money can be used as a sales image of the services if suitable. As has been previously
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telephone contact with hotel representatives. Secondary sources included research from the Internet‚ industry books‚ company marketing communications‚ trade and general business newspapers and magazines‚ among others. Through all the sources‚ relevant data and information was extracted into the report’s appendices. After individual analysis and group discussion‚ the following report was devised. The mandate of this report is to provide a macro examination of the luxury hotel industry and specifically
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Of Managing And Organising N0451474 Assessment 2: Discuss which approach to managing and organising Junction Hotel would be most effective for the long –term success of the hotel: personality and motivation 3000 words This essay will be discussing the affects that Junction Hotel would sustain if they were to implement rationalisation as a strategy. Julien Freund (1968) defines rationalisation as "the organization of life through a division and coordination of activities
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Pennzoil-Quaker State Canada (PQS) are planning promotions to attract more customers to use their motor oil so that PQS can not only increase motor oil sales‚ but also strengthen their brand name in the Canadian market. In Canada‚ people change the cars frequently and most owners decline the times of changing motor oil in a year. Therefore‚ PQS should enhance the Roadside Assistance program to allure new customers and implement the One-to-One program to preserve the relationships among the customers
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report will evaluate strategies of InterContinental Hotels Group (IHG) in China and how they rose to being the biggest and most successful hotel operator in China. What strategies were formed and implemented to get to position. Then this report proceeds to define strategy and apply the SWOT‚ Porter’s diamond forces model and Porter’s five forces to IHG in China. 2.1 Company Profile – InterContinental Hotels Group InterContinental Hotel’s Group is one of the world’s leading hotel companies having 679000
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JUMEIRAH GROUP VS HILTON WORLDWIDE TABLE OF CONTENTS Cover Page .....1 Table of Contents .....2 Appendix .....3 1. Jumeirah Group .....4 1. Top Down View .....4 1. Background of the Company .....4 2. History .....4 3. International Presence .....4 4. Services .....5 2. Inside View (EGSOP) .....6 1. Environment .....6
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A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television‚ a safe‚ a mini-barwith snack foods and drinks‚ and facilities for
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