MANHAS SUBMITTED OF SYNOPSIS BY:- MISS. SUMITIKA GUPTA(ROLLNO 22) TOPIC OF PROJECT REPORT:- TO STUDY SERVICE QUALITY OF HDFC BANKS.(UNDER MARKETING FIELD). COMPANY:- HDFC BANK. DATE OF SUBMISSION:-15OF SEP;2012. Introducation of sevice quality:- In the days of intense competition‚ the banks are no different from any other consumer marketing company. It has become essential for the service firms in general and banks in particular to identify what the customer’s requirements are and how those
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specialising in digital appliances and media‚ Semiconductors‚ Memory and System Integration. Vision: As stated in its new motto‚ Samsung Electronics’ vision for the new decade is‚ "Inspire the World‚ Create the Future." This new vision reflects Samsung Electronics’ commitment to inspiring its communities by leveraging Samsung’s three key strengths: “New Technology‚” “Innovative Products‚” and “Creative Solutions.” -- and to promoting new value for Samsung’s core networks -- Industry‚ Partners‚ and Employees
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modification Definition: A syntactic construction in which one grammatical element (e.g.‚ a noun) is accompanied (or modified) by another (e.g.‚ an adjective). The accompanying element is called a modifier. In morphology‚ modification is a process of change in a root or stem. See Examples and Observations‚ below. See also: Modifier Attributive Noun Compound Adjective Dangling Modifier‚ Misplaced Modifier‚ and Squinting Modifier Degree Modifier Downtoner Epithet Intensifier Predeterminer
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WHAT’S NEW IN MANAGEMENT INFORMATION SYSTEMS? Lots! What makes management information systems the most exciting topic in business is the continual change in technology‚ management use of the technology‚ and the impact on business success. New businesses and industries appear‚ old ones decline‚ and successful firms are those who learn how to use the new technologies. Table 1-1 summarizes the major new themes in business uses of information systems. These themes will appear throughout the book
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ISYS 90045 – Assignment 1 Service quality in Consulting: What is engagement success? By Ron McLachlin (2000) Table of Contents Introduction 3 Research Question 3 Method 3 Findings 3 Conclusion 4 Recommendations 4 Limitations 4 References 5 Introduction The success of a consulting engagement is a vague idea as it may vary depending on
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NEW SYSTEM PROPOSAL Riordan New System Proposal Beverly Clarkson May 16‚ 2014 IT/205 Riordan Manufacturing is a company that produces plastic from beverage containers
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Using the cardinal rules of medical ethics as a base‚ design a policy that you would implement as an administrator of a health care organization(s) for both public health and health services. Discuss any differences in your policy and rationale. As an administrator‚ I would seek to enact policy that focused on equal treatment‚ equal distribution‚ and respect. Regardless of financial ability all patients would have the same access to care and level of treatment. The current physician shortage underscores
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PROJECT DESCRIPTION Evaluation Systems and Systems Evaluation: Building Capacity and Tools for Enhancing STEM Education Evaluation This research is designed to enhance the capability of the field of evaluation to develop more effective evaluation systems and to conduct more rigorous systems evaluation. By evaluation system we mean the comprehensive and integrated set of capabilities‚ resources‚ activities and support mechanisms for conducting evaluation work. By systems evaluation‚ we mean the assessment
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Service means the process aimed at meeting customer expectations‚ which is fundamentally based on the direct or indirect interaction of the customer and the supplier. The result of the service typically manifests itself in an intangible form. Service quality is a way to manage business processes in order to ensure total satisfaction to the customer on all levels (internal and external). It is an approach that leads to an increase of competitiveness‚ effectiveness and flexibility of the entire company
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Solution to Improve Customer Service‚ 12 May 2013/4/3 Report for: Directors of House & Home Introduction This report delivers messages about the shortcoming of customer service and we have three feasible options to improve service: Recruit more staff for each store. Improve staff training. Offer higher pay to sales staff. Now we are facing some powerful competitors whose sales are offering better service than ours. Recruit more staff for each store. Our stores is obviously unstaffed
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