Technique #1 The Flooding Smile Don’t flash an immediate smile when you greet someone‚ as though anyone who walked into your line of sight would be the beneficiary. Instead‚ look at the other person’s face for a second. Pause. Soak in their persona. Then let a big‚ warm‚ responsive smile flood over your face and overflow into your eyes. It will engulf the recipient like a warm wave. The split-second delay convinces people your flooding smile is genuine and only for them. Technique #2 Sticky
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190 s Organizational Behavior Cavanagh‚ Moberg‚ and Velasquez argue that organizational governance should have an ethical base.23 They suggest that from the CEO to the lowest employee‚ a person’s behavior must satisfy the following criteria to be considered ethical. First‚ the behavior must result in optimizing the satisfaction of people both inside and outside the organization to produce the greatest good for the greatest number of people. Second‚ the behavior must respect the rights
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Communication Definition of Communication Communication is a significant process to express caliber‚ potential and ability. OR Communication is expression of thoughts with requisite words. OR Verbal expression of ability‚ thought and understanding is called communication. 1. Introduction to Communication The act of sharing information with others by speaking‚ writing‚ moving our body or using others signals is known as Communication. “In short‚ communication is an act of transferring
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Chapter 1 Communication and Competence * 126 definitions for communication * any living organism counts as communication communication is the process whereby human collectively create and regulate social reality -any object or activity can be viewed as either a thing or a process -things are static‚ bound in time‚ and unchanging -processes are moving have no beginning and no end‚ constant change -the communication process is like a river; active‚ continuous‚ and flow‚ never the
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MGTS2606 Study notes Lecture 1: Basic Concepts Definitions of Communication Q. What is communication? • “Communication is a conscious or unconscious‚ intentional or unintentional process in which feelings and ideas are expressed as verbal and /or nonverbal messages; sent‚ received and comprehended” (Berko‚ Wolvin & Wolvin‚ 1998). • The process can be accidental (having no intent)‚ expressive (resulting from the emotional state of the person) or rhetorical (resulting from specific goals of the
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Introduction – Information Technology Information Technology (IT) – mixture of computing and communications that characteristics our current technological environment. Business Organisations Systems and Systems Thinking A system is a collection of interrelated components that function together to achieve some predefined purposes or objectives. A typical system usually had nine characteristics‚ as follows: 1. Component – A part of a system commonly referred to as a subsystem 2
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Organizational Behavior Chapter 1: Organizational Behavior and Opportunity 4. Briefly describe the elements of the formal and the informal organization. Give examples of each. Formal structure is the way that the organization is operated by those with responsibility for managing the organization. They create formal structures to ensure that the standard operating procedures are followed and the duties are streamed down by a hierarchical approach. I work in a formal structure (government
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# 2006 University of South Africa All rights reserved Printed and published by the University of South Africa Muckleneuk‚ Pretoria COM101-X/1/2007 3B2 97982768 Comter-styl CONTENTS Study Unit FOREWORD Page (v) 1 1 1 2 3 7 10 11 18 28 28 33 33 33 37 39 41 45 45 47 47 47 49 50 53 57 59 59 iii 1 A BRIEF HISTORY OF COMMUNICATION 1. 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.1.4.1 1.1.5 1.2 1.3 Introduction Stages in the history of human communication Age of speech and language Age of writing
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What is an organisation? deliberate arrangement of people to accomplish some specific purpose distinct purpose (in terms of goals they want to accomplish) composed of people (people perform work necessary for organisation to achieve goals) all develop some deliberate structure (can be open/flexible‚ traditional/define rules or network of loose relationships) mediate between wider society and the individual systematically arranged frameworks that relate people‚ things‚ knowledge and
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UNIT 21 PLANNING LESSONS A The Planning Paradox * Yet by encouraging teachers to plan lessons ‘with essentially linear aims’‚ we might be producing teachers who are unaware of the complex patterns that are woven in the interaction between students and the language to which they are exposed‚ and which they produce. This is the paradox. * New teachers‚ need maps (plan) to help them through the landscape. And students‚ too‚ like to know what is stored
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