1. What is the construct that GE is trying to measure? GE Company is trying to use Net promoter score (NPS) to measure customer loyalty. According to Bhote (2000)‚ customer loyalty indicates customers are delighted with a company’s products or services and turn into enthusiastic world-of-mouth advertisers. In general‚ customer loyalty can be expressed in different aspects. Here GE’s primary focus is on recommendation. Through measuring this construct‚ GE is able to know whether the clients would
Premium Psychometrics General Electric Measurement
EXECUTIVE SUMMARY Introduction Nowadays‚ the income of every family didn’t meet their expenses. For that reason‚ every individual think of a sideline to be the source of their income. Especially students who can’t afford to pay all bills or tuition fees in their school. Those mothers who cannot supply the needs and wants of their children. That’s why being a dealer of any direct selling company is one of their way to gain another income. As a dealer‚ aside from helping themselves‚ they are also
Premium Sales Marketing Edward Scissorhands
known companies like iPhone‚ Samsung‚ Sony‚ etc. In order to know the factors why this happened‚ the researchers decided to conduct a market research. 1.2 Statement of the Research Problem Nokia once dominated the industry of mobile phones in the whole world. It pioneered the smartphone market using Symbian operating system in 2002. According to secondary research‚ the Finnish mobile phone maker was reported to have been continuously losing market share to its emerging competitors in the past years
Premium Mobile phone Smartphone Nokia
Top of Form Effectiveness of sales promotional tools in Malaysia: the case of low involvement products. Subject: Sales promotions (Analysis) Author: Ndubisi‚ Nelson Oly Pub Date: 07/01/2006 Publication: Name: Academy of Marketing Studies Journal Publisher: The DreamCatchers Group‚ LLC Audience: Academic Format: Magazine/Journal Subject: Business‚ general Copyright: COPYRIGHT 2006 The DreamCatchers Group‚ LLC ISSN: 1095-6298 Issue: Date: July‚ 2006 Source Volume: 10 Source Issue: 2 Product: Product Code: 9914350
Premium Marketing Sales promotion
Campaign 1- Barclays contactless payments The first campaign I am going to look at is the Barclays contactless payments. Parts of the promotional mix 1. Advertising (Any paid form of non personal presentation and promotion of ideas‚ goods‚ or services by an identified sponsor) 2. Sales Promotion (Short-term incentives to encourage purchase or sales of a product or service) 3. Public Relations (Building good relations with the company’s various publics by obtaining favourable publicity‚
Premium Advertising Credit card Marketing
whenever an individual or group of students performs well in examinations‚ one of the frequently asked questions is: “who’s the teacher?” Similarly‚ in piano education‚ parents frequently question if the piano teacher they have hired is going to produce results in their children’s piano exam. The question often takes the form of “what qualifications does the teacher have?” This will benefit the community in that parents will be better informed when they choose a piano teacher. This research will lead
Premium Piano Music education Pedagogy
PSY 3135 Fall 2014 Course: Time/Place: Introduction to Individual Differences Monday‚ Wednesday 4:00-5:15pm‚ Vincent Hall 16 Instructor: Email: Office Hours: Bridget Carey carey194@umn.edu Mondays‚ 2:00-3:00pm‚ N234 Elliott Hall Teaching Assistants: Emails: Gretchen Saunders & Adam Beaupre saund247@umn.edu‚ beau0210@umn.edu Website The course website is on Moodle and can be accessed from your my course page or by logging in at www.ay14.moodle.umn.edu. Announcements
Premium Psychology Bankruptcy in the United States
Marketing Case Study: The Marketing Mix of Nike‚ Inc. BADM 370 15 April 2013 Executive Summary Nike‚ Inc.’s debut in the 1970’s was a milestone for the athletic industry. Starting with a simple of objective of selling affordable‚ quality athletic footwear‚ Nike has undergone an incredible transformation over the years into a dominating sporting goods company due to an efficient marketing mix. Today‚ Nike has reached annual sales
Premium Marketing
Marketing Research on Facebook There has been a massive increase in the use of Facebook over the past few years and there is every indication that this will continue. The statistics generated by Facebook are impressive: 219 billion photos shared 2.7 billion ‘Likes’ – EVERY DAY!!! 1.18 trillion “likes 17 billion location check-ins Median age of a Facebook user is 22 years The social network was started by Mark Zuckerberg while he was at University in 2004. This social media website has been
Premium Statistical inference Statistical hypothesis testing Confidence interval
“Why people don’t garden project” In this marketing research project we looked at the question “Why people don’t garden?”. We defined gardening as a digging a hole in the ground and planting a living thing in that hole. We conducted our research using several different means. We used focus group‚ in – depth interview‚ written surveys‚ telephone surveys‚ and internet surveys. Researching gardening we discovered that the term gardening has different meanings to people and they associate it with
Premium Focus group Research Garden