ECONOMICS AND MANAGEMENT Course Paper: Emotional Intelligence and Nonverbal Communication Done by: Nazar Diachun Supervised by: N.V. Batryn Ternopil – 2011 TABLE OF CONTENTS Introduction ...................................................................................................................................................3 PART 1. WHAT IS EMOTIONAL INTELLIGENCE.............................................................
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Emotional Intelligence in Business Communication Understanding the emotions involved during communication and how to use them effectively in business can be a very difficult task‚ one we face every day. The words we use can and do have a measurable effect on the persons with whom we communicate. Effective communication requires an emotional as well as social intelligence; we need to understand the emotional and social state of the people we speak to in order to maintain relationships.
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ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION Mosesbruce Desai I Global University Professor Dr.Deliz Organizational Behavior and Management ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION ABSTRACT Recently organization is focusing to make more profit. And organizations know the key to
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Client/Interviewee Consent Form has been read and signed by both parties‚ and where applicable parental consent has been obtained. Cognitive and Emotional Intelligence in Health Care This paper will define emotional intelligence [EI] in terms of the meaning of emotion‚ followed by a brief analysis of intellectual intelligence [IQ]‚ including a broad analysis of intelligences. Models of EI will be discussed‚ including the model most specific to health care administration. The role of physician empathy as a
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most executives have accepted that emotional intelligence is as critical as IQ to an individual ’s effectiveness. But much of the important work in organizations is done in teams. New research uncovers what emotional intelligence at the group level looks like-and how to achieve it Building the Emotioncil Intelligence of Groups W by Vanessa Urch Druskat and Steven B. Wolff HEN MANAGERS EIRST STARTED HEARING ABOUT the concept of emotional intelligence in the 1990s‚ scales fell from their
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Executive Summary This paper is an analysis of the relatively new concept of EQ (Emotional Quotient). The importance that EQ now hold is more than what IQ held a few years back. In the past the use of IQ was enough to measure the capabilities of a manger or a leader. However‚ as the dynamics of the work place have changed and since the contemporary manager and leader needs to be more emotionally involved with his subordinates and colleagues the need for EQ as a measure for assessing manager’s
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(213) 740‐4020 idd@usc.edu _____________ Psychological Dimensions of Organizational Behavior THIRD EDITION Barry M. Staw Haas School of Business University of California‚ Berkeley UNIVERSITY OF NEVADA LAS VEGAS LIBRARY Upper Saddle River‚ New Jersey 07458 ~;:‚~; ~ ’_‚. . .. ‚ For Harold and Shirley Staw ~----------------------------~ Library of Congress Cataloging-in-Publication Data Psychological dimensions of organizational behavior 1 edited by Barry M
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The Leadership Quarterly 13 (2002) 243 – 274 The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study Chi-Sum Wonga‚*‚ Kenneth S. Lawb‚1 a Department of Management‚ The Chinese University of Hong Kong‚ Shatin‚ N.T.‚ Hong Kong‚ China b Department of Management of Organizations‚ Hong Kong University of Science and Technology‚ Clear Water Bay Road‚ Hong Kong‚ China Abstract Recently‚ increasing numbers of scholars have argued that emotional
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approaches include self awareness‚ empathy and emotional intelligence. Emotional intelligence‚ one of the key approaches to communication in a health care setting‚ is a fundamental part of communication. Intelligence was often associated with performance in IQ tests but it has recently been discovered that it is only one of the seven types of intelligences in McQueen’s study . Emotional intelligence is also one of the seven types of intelligences and can be broken into four branches according to
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Emotional intelligence correlates with self-esteem among adolescents In the article “Emotional intelligence as a determinant of self-esteem and depression in adolescents” by Riaz Ahmad‚ Hina Imran and Tariq Mehmood (2009)‚ the authors evaluate and discuss the conclusion drawn from their study that EI (Emotional Intelligence) correlates with depression and self-esteem among adolescents. EI is defined as “the ability to adaptively perceive‚ understand‚ control‚ regulate‚ and harness emotions in
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