Good Customer Service Good customer service consists of good attitudes‚ being aware of customers‚ and knowing your job. First of all‚ one way to characterize good customer service is having a good attitude. For example: When I go into a business‚ someone should greet me in a good manner. Furthermore‚ if I need help‚ the employee should be more than willing to help with a smile on their face. The first step of good customer service is giving the customer immediate attention. Customers want the
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Of the characteristics common to good him Mike‚ what’s up listeners‚ which do you consider the most important in a customer service organization? 1.Patience A good customer service representative is able to remain patient. [ Often‚ customers will not have all the needed information to help address their problem‚ the problem may be a common one (when there is a manufacturing‚ or other service defect)‚ or the problem may even be the result of a customer’s own mistakes. In all of these cases‚ a little
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BUS 200 Week 7 Assignment Strayer University How eBay Stays Connected to Its Community 1. What macro-barriers and micro-barriers might hinder successful communication between Meg Whitman and eBay users? What do you suggest she do to address these potential barriers? A macro-barrier that might hinder communication could be the constant need to learn new concepts which cut down on the time available. A way to address this barrier would be to train your personnel at different times leaving
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Hawthorne‚ the use of public shaming has an everlasting effect on a woman named Hester Prynne after she commits adultery within her Puritan society. She was sentenced to stand on a platform in front of her entire community‚ and she must wear the scarlet letter for the rest of her life. Public humiliation is the dishonoring showcase of a person for everyone in a community to see. To this day‚ some judges still use public humiliation to punish people for their wrong doings; however‚ public humiliation should
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Directed WritingWriting an Article You are the Secretary of the Environmental Awareness Club at your school. You havebeen approached by the editor of the school magazine to contribute an article to themagazine. You have decided to write about the activities that were carried out during theyear and to use the opportunity to invite new members to join the club. Write out your article based on all the notes below. •Give the brief overview of the club •State the activities that were carried
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Censorship‚ the MTRCB‚ and a Martyr from Tondo Freedom of speech and the public safety “Freedom of speech is the right of people to express their opinions publicly without governmental interference‚ subject to the laws against libel‚ incitement to violence or rebellion‚ etc.” Yet we are bound to such limitations in expressing our right of speech that mainly endangers public and personal safety and affect silence of other aliens. We can express whatever we want to say in terms of arts‚ writings
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Information as a private or a social good: debates. Nowadays we live in the world where due to distribution of ICT and easy (more or less) access to the Internet some part of Information can be easily used. In this connection there is always a question‚ if information a social good‚ engendered by a concept of everybody’s property on everything‚ or a private one. On the one hand‚ information really can be as a social good‚ as an air. Here we can say that as nobody can’t live without air‚ anybody
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Public Relations Publics This tells us that we cannot talk about public relations without reference to publics. A public is any group whose members have a common interest or common values in a particular situation. According to Wragg (1993)‚ public relations publics or audiences can be divided into four categories which include: 1. Functional Publics: They are those publics which enable the organization to perform its chosen tasks. 2. Enabling Publics: These are publics which permit the
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1. what are public relations ?discuss its importance in a hospital and methods to promote good public relations. Ans:- Public relations (PR) is the practice of managing the flow of information between an organization and its publics. Public relations provides an organization or individual exposure to their audiences using topics of public interest and news items that do not require direct payment.Their aim is often to persuade the public‚ investors‚ partners‚ employees and
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TABLE OF CONTENTS 1. Introduction 2. Theoretical review a. The Nature and Classification of Public Expenditure b. Theories of Public Expenditure c. Causes\ Goals of Public Expenditure d. Effects Of Public Expenditure 3. Conclusion Introduction Economic theory postulates that government or the state has 5 basic functions: 1. Promotion of economic growth and development 2. Maintenance of price stability 3. Seek
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