The current issue and full text archive of this journal is available at www.emeraldinsight.com/1753-8394.htm IMEFM 2‚4 Customer perception on service quality in retail banking in Middle East: the case of Qatar Mohammed Hossain and Shirley Leo Department of Accounting and Information Systems‚ College of Business and Economics‚ Qatar University‚ Doha‚ Qatar Abstract Purpose – The purpose of this paper is to evaluate the service quality in retail banking in the Middle East in general‚ and
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SECTORS OF ECONOMY The three-sector theory is an economictheory which divides economies into three sectors of activity: extraction of raw materials (primary)‚ manufacturing (secondary)‚ and services (tertiary). It was developed by Colin Clark and Jean Fourastié. According to the theory‚ the main focus of aneconomy’s activity shifts from the primary‚ through the secondary and finally to the tertiary sector. Fourastié saw the process as essentially positive‚ and in The Great Hope of the Twentieth
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2012). The United States has implemented a few programs not only to help assist single mothers‚ but all poverty stricken individuals in the U.S. I will be discussing the positives and negatives that have come out of some of these programs‚ the organizations and officials involved in the issue‚ in addition to alternate policies and my thoughts of the problem along with my opinion and thoughts of my ideas for a new policy. To completely understand poverty in the U.S. it is important to understand
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Abstract The purpose of this study was to identify the training needs among employees of Public sector bank. In the current dynamic business environment training has become indispensable. The biggest challenge of human resource managers is to train the employees to produce desired results. In the cyclical process of training‚ training needs analysis is the first step which analyses the areas where training is essential. Total 100 respondents responded to the pre-tested questionnaire‚ for which Cronbach’s
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As the organization’s IT security professional‚ you have been asked by your organization’s CIO and CEO to suggest steps and techniques that would mitigate risks associated with VoIP and SIP applications at the same time‚ maintaining the controls provided via C-I-A model. Provide a well-developed (remember who the intended recipients are) response outlining your recommendations. Be sure to substantiate each of your recommendations for mitigating identifiable risks. Please be sure to provide your
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Characteristics of a private sector? 1.these businesses are owned by ordinary people 2.get loans from the commercial banks and savings 3.maximizes profit 4.import and export goods for public 5.provide both goods and services. From Wikipedia‚ the free encyclopedia Jump to: navigation‚ search Public services is a term usually used to mean services provided by government to its citizens‚ either directly (through the public sector) or by financing private provision of services. The term
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HYDERABAD. XX BATCH HRM ASSIGNMENT – III TRIMESTER TOPIC – FUNCTIONS AND PROCESSES OF HR IN IT SECTOR BY: BHARATH REDDY (121111) MADHURIMA MUKHOPADHYAY(121219) VARUN PRINCE (121248) M SRINIVAS REDDY (123416) TIMMIDI VAMSHI KRISHNA (123440) DIFFERENT FUNCTIONS AND PROCESSES OF HR IN IT SECTOR INTRODUCTION: IT (Information Technology) sector is one of the fastest growing sector. It has played a key role in putting India on the global map. IT industry in India has been one of the
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Effective Organizations (Organization Development) ________________________________________ Reducing the number of management levels can improve the speed and accuracy of communication. Organizations that have many levels of management process information slowly. Plus the information gets filtered along the way‚ often for political reasons which can conflict with the overall good of the organization. Processing information quickly and accurately‚ then acting upon what is learned‚ is critical
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in Bangladesh The telecommunications sector in Bangladesh is characterized by very low tele-density‚ inefficiency‚ and under-capitalization. BTTB did not have sufficient interconnection capacity to meet the demands of the mobile service providers. Historically‚ the state-owned BTTB has been the monopoly telephone service provider. In a bid to improve the efficiency and ability of the BTTB‚ Bangladesh initiated a restructuring program in the telecom sector to corporatism BTTB. This plan is yet
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Out with the Old‚ In with the New Rex Justice is a long-term employee of the Car fax Corporation‚ and for the last several years he has been a supervisor in the financial section of the firm. He is very loyal to Car fax and works hard to follow the company policies and procedures and the orders of the managers above him. ln fact‚ upper-level management thinks very highly of him; they can always count on Rex to meet any sort of demand that the company places on him. He is valued and well-liked
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