ZICKLIN SCHOOL OF BUSINESS BARUCH COLLEGE/CUNY MKT 9716: CONSUMER BEHAVIOR EMSM SN7 March 30-April 8‚ 2012 Dr. Sankar Sen sankar.sen@baruch.cuny.edu COURSE OBJECTIVES Marketing begins and ends with the consumer. The purpose of this course is to introduce you to the study of consumer behavior. We will take the perspective of a marketing manager who needs knowledge of consumer behavior in order to develop‚ implement and evaluate effective marketing strategies. We will examine
Premium Marketing 1966 1964
Source : Survey Data The above table indicates the various age groups of respondents visiting shopping malls.From this we can conclude that about 40% of mall visitors are of the age group 20-30 and they are youngsters who are students or who have just started earning income. Source : Survey Data Table given above shows how mall visitors are categorized on the basis of gender.About 66% comes under Female category.They enjoy shopping mall more than Mall which constitute only a minor part that
Premium Retailing Shopping mall
P & G To: Purchasing strategy of P & G From: Junior Consultant‚ Liu Zuo Jun Subject: Purchasing 2 of 2 Date: 21 Jun 2012 Content 1. Introduction----------------------------------------------------------3 2. Negotiation-----------------------------------------------------------3 3. Suitable channels---------------------------------------------------4
Premium Negotiation Economic order quantity Foreign exchange market
Tran Lan Thu – 16725797 Consumer Behavior – Diploma of Commerce Case Study – What’s in Store at Umpqua Bank 1. How does Umpqua enhance consumer motivation by making itself personally relevant to customers? In order to enhance consumer motivation‚ firstly‚ Umpqua is supposed to get to know its consumer behavior by making itself personally relevant to customers. Secondly‚ the company should be creative to be outstanding among of its competitors. In details‚ beside of making different
Premium Bank Financial services Finance
shopping area in Hong Kong. People in China and several South East Asia countries tend to have lower budgets for hotels but reserve more for shopping‚ they are our major targeted customers. Demographic segmentation is that the market is measured by consumers’ age‚ gender‚ income or education‚ etc. Harbour hotel can segment their customers by the disposal income and education. Lower disposal income and less educated customers have high preference to stay in budget hotels. Psychographic segmentation
Premium Maslow's hierarchy of needs Abraham Maslow Hotel
Title of article: “The relationship between customer loyalty and customer satisfaction.” Reference of article: John‚ T.‚ Bowen‚ & Shiang‚ Lih.‚ Chen. (2001). The relationship between customer loyalty and customer satisfaction. International Journal of Contemporary Hospitality Management‚ 13(5)‚ pp. 213-217. Type of article: Scholarly_ research based article. SUMMARY The research is mainly conducted to identify and implement those factors in “hotel” that help to increase “customer
Premium Hotel Hotels Motel
viability of a product or service through various methods such as focus groups‚ surveys etc. It enables the company to identify their target market and gain insights into what the consumers think of their product or service before they make it available to the public. (Investopedia‚ n.d) .It is the function that links the consumers to the marketer through information and can be summed up as the systematic gathering‚ recording and analysis of qualitative and quantitative data about issues relating to marketing
Premium Research Marketing Market research
A SUMMER TRAINING REPORT IN HDFC Standard Life Insurance Company Ltd ON customer-buying behavior with a focus on market segmentation Submitted in partial fulfillment of requirement of MASTER of Business Administration (MBA) University Of Madras‚ Chennai SUBMITTED BY: M.VIJAYA RAGHAVAN ENROLLMENT NO: 33230791 Session: 2007 – 2009 CONTENTS Pages ACKNOWLEDGEMENT
Premium Insurance
TO STUDY THE IMPACT OF SOCIAL MEDIA ON CONSUMER BUYING BEHAVIOUR IN MUMBAI TO STUDY THE IMPACT OF SOCIAL MEDIA ON CONSUMER BUYING BEHAVIOUR IN MUMBAI GRIZZEL RODRIGUES ST. ANDREWS COLLEGE S.Y.B.M.S ‘A’ ROLL NO: 3242 THE IMPACT OF SOCIAL MEDIA ON CONSUMER BUYING BEHAVIOUR – A STUDY IN THE MUMBAI INTRODUCTION: Social media is a social instrument which is used as a tool where people communicate with each other. According to Evans‚ social media in not only about people reading and disseminating
Premium Social media Marketing Internet
Guide to Management Ideas and Gurus. London‚ England: Profile Books Ltd. Vehicle (Competitive strategy and international expansion) i) Business Level Strategy (competitive strategy) Incorporating Porters generic strategies‚ BreadTalk can adopt the differentiating and cost leadership. For differentiating strategy‚ BreadTalk can focus on creating trend setting products and new food and beverage concepts to retain consumer excitement‚ keeping this the core differentiating strategy. Investment in
Premium Strategic management Porter generic strategies Cost leadership