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A PROJECT REPORT ON “CONSUMER BEHAVIOUR OF AIRTEL” FOR PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION (2007-2009) SUBMITTED TO: U.P. TECHNICAL UNIVERSITY Bharadwaj SUBMITTED BY: Shailendra Kumar MBA III SEM. 0702970003 ROLL NO.: 1 KRISHNA INSTITUTE OF ENGINEERING & TECHNOLOGY (AFFILIATED TO U.P. TECHNICAL UNIVERSITY‚ LUCKNOW) 2 CONTENTS ACKNOWLEDGEMENT PREFACE EXECUTIVE SUMMARY OBJECTIVE OF THE STUDY RESEARCH METHODOLOGY INTRODUCTION
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individual identifies to the point where the group dictates a standard of behavior. Reference groups exert tremendous influence on consumers’ hospitality and tourism purchase decisions. Every individual is influenced directly and indirectly. Marketing research has identified three types of reference groups: comparative‚ status‚ and normative. First‚ individual consumers use reference groups to compare their own feelings and thoughts with those of others. For example‚ an individual may have gone to
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CONSUMER BEHAVIOUR: THE ROAD TO EFFECTIVE POLICY-MAKING 1. INTRODUCTION: WHAT IS CONSUMER BEHAVIOUR? Have you ever told yourself that you should make an effort to be more physically active? Have you ever been determined to eat healthier or drink fewer fizzy drinks? Have you vowed to buy only organic or fair trade products? Did you ever promise to yourself that next time you’ll throw your empty soft-drink can into the recycling bin? And do you think about recycling while on holidays or
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Korea. In India for a decade now‚ LG is the market leader in consumer durables and recognized as a leading technology innovator in the information technology and mobile communications business. LG is the acknowledged trendsetter for the consumer durable industry in India with the fastest ever nationwide reach‚ latest global technology and product innovation. One of the most formidable brands‚ LGEIL has an impressive portfolio of Consumer Electronics‚ Home Appliances‚ GSM mobile phones and IT products
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CONSUMER BEHAVIOUR RESEARCH Well the history of this brand traces back to the 19th century when industrial revolution in Switzerland created factory jobs for women‚ who were therefore left with very little time to prepare meals. Due to this growing problem Swiss Public Welfare Society asked a miller named Julius Maggi to create a vegetable food product that would be quick to prepare and easy to digest. Julius‚ the son of an Italian immigrant came up with a formula to bring added taste to meals in
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organisation want to be recognised by consumers‚ some aim at appreciation from the masses or their peers in general and usually‚ organisations aim for affirmation (For example‚ ISO or Cast Trust awards). Marketers in this case had used the consumer-driven approach‚ consumer wants are the drivers of all strategic marketing decisions. Every aspect of a market offering‚ including the nature of the product itself‚ is driven by the needs of potential consumers. Concept There are some types
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Infuence factors 18 Preference Factors 18 Conclusion 18 Recommendations 19 Questionnaire 20 Bilbiography 23 Executive Summary Research Objectives To keep apace of consumer attitudes towards mobile services and innovations‚ the group conducted a research to better understand the buying preferences of the consumers. The study focused on the following: * Understanding the various factor the influence the buying decision of mobile user. * Determine the type of mobile devices used
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19 1 Introduction This report has been prepared to analyse the many elements of EKB’s consumer decision model (as shown in Figure 1.0) in relation to consumer behaviour. The focus of the consumer decision model is to enhance the understanding of the many processes undertaken whilst undertaking a high involvement purchase‚ hence providing a theoretical framework of determining and justifying consumer behaviour. The model was applied in context with our decision to purchase a holiday to Vanuatu‚
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Haldiram’s Group – Analyzing Consumer Behaviour Haldiram’s group is a true rags to riches story‚ which has expanded from being a small shop in Bikaner in 1937 to being one of the largest smart food chains in India and the world today. They are today a Rs. 10 billion company with multiple outlets across rural and urban India as well as a tremendous presence outside the country. Brand Haldiram’s is renowned for its superior product quality and supreme manufacturing processes which have been developed
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