MATH2013 Simulation Assignment 1.0 Introduction The aim of the assignment was to find a staffing solution for a call centre with two types of calls (1‚ 2) and three types of agents‚ two of which specialists (agent 1 and agent 2) and a generalist (agent 3) who handles both types of calls on two types of days- Heavy 1‚ with more type 1 calls and Heavy 2‚ with more type 2 calls. The staffing solution should meet two performance constraints: • The Quality of Service‚ QoS‚ should be at least 70%
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With health care insurance being the most popular business in the United States UnitedHealth Group now faces federal investigation for compensating Chief Executive Officer (CEO) William McGuire with option profits profiting $1.6 billion. Many other chief executives are questioning if this types of practice in legal‚ while others are say that the boards of directors of UnitedHealth Group are too easy at the same time generous. History In 1974‚ Charter Med Inc. was founded by doctors and in 1977
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citations. Options in general are more effective than stocks. However‚ within the options portfolio‚ recently awarded and unvested options are more effective than previously awarded and vested options. Restricted stock is more effective than unrestricted stock. Research limitations/implications – Measuring innovation output is difficult as innovation could take different forms‚ including business model innovation‚ which does not appear in the patent data. Practical implications – Stock options encourage
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Abortion‚ an option of Teen Pregnancy As soon as I woke up today‚ I turned the TV on‚ there was this news program where the conductors were talking about teen pregnancy. They were having calls from real girls who became pregnant at a young age. It surprised me that Lourdes‚ who is now 46‚ called saying she had an abortion when she was 16‚ since then she hasn’t been able to have kids. Teen pregnancy has become all too common in this day and age. Some teens think it will not happen
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WorkForce Unlimited‚ a company that specializes in providing temporary employees for firms in the greater Atlanta area. WorkForce Unlimited offered to provide temporary employees under three contract options that differ in terms of the length of employment and the cost. The three options are summarized: Option Length of Employment Cost 1 One month $2000 2 Two months $4800 3 Three months $7500 The longer contract periods are more expensive
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1. Identify the most critical issues that confront The Cherry Lady‚ now and in the future. Why have these issues arisen or likely to arise and what are the implications? There are several critical issues the Cherry Lady is confronting right now. All have direct implications on further strategy to grow. Alicia needs to decide on the strategy she wants to follow. Either she will continue to run her business steadily‚ while having the same problems and rather slow development result or she will dare
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be economical? One might wonder if flying or taking a bus or train would be a better option? This is when to research the distance and costs of each option. Checking websites like Google maps can give estimates on distances and how much fuel a certain type car will need to make the trip. Airports‚ bus‚ and train stations all have websites that will give prices for tickets. If the internet is not an option‚ calling them is another good way to get the information. The next thing that will need
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in providing temporary employees for firms in the grater Atlanta area. Workforce Unlimited offered to provide temporary employees under three contract opinions that differ in terms of the length of employment and the cost. The three options are summarized: |options |length of employment |cost | |1 |one month | $ 2‚000 | |2 |two months | $ 4‚800 |
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and ideas)‚ Thomas Green is left with several options to choose from to solve the issue at hand. Before discussing these options it is important to describe his first step in taking any one of these decisions. Green must first email McDonald to find out the best time they could meet. For any decision Green decides upon at this point‚ it is important that he communicate face to face with McDonald and not through a memo or letter. The first option Green has is to quit Dynamic Displays relieving
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brief the board on options for raising the needed $4 billion. Unlike most companies its size‚ Merit had maintained its status as a private company‚ financing its growth by reinvesting profits and‚ when necessary‚ borrowing from banks. Whether Merit could follow that same strategy to raise the $4 billion necessary to expand at the pace envisioned by the firm’s CEO was uncertain‚ though it seemed unlikely to Sara. She had identified two options for the board to consider: Option 1: Merit could approach
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