1.1 Origin of the Report: Practical orientation and evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization. So the practical orientation has been made an integral part of the BBA degree requirement. In this regard I went to One Bank Limited to take a practical exposure
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preferences & satisfaction level of BRTS customer with reference to Ahmedabad city. Ms.Bhoomi Patel Ms.Purvi Patel Abstract: Purpose – The purpose of this paper is to know BRTS customer‘s future preference & satisfaction level of Ahmedabad city. Methodology – we have used convenience sampling method for knowing preferences & satisfaction level of RBTS customer .Research instrument is unstructured questionnaire. Our sample size is 150 BRTS customer of Ahmedabad city. Research limitations/implications
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------------------------------------------------- Customer Care ------------------------------------------------- E-2 Guoyu 摘要 The introductory of the Customer care I． Introduction 6 II． Expectation of internal and external customer 6 III． Establishment and maintenance of customer relationship 8 1. Advantages 8 （1）continuous in increase in making profits（2） much lower in the cost of sales（3）increase the stability of staffs (4) generate the effect of sales domino. 8 2. Evaluation
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Through the story‚ “A Monkey’s Paw”‚ W.W Jacobs uses the character‚ Mr.White‚ to show that putting faith in a talisman and interfering with fate will wreck people’s lives. While the family and Sargent are discussing the spell put on the monkey’s paw‚ the Sargent defeatedly tosses it into the burning flames. Quite suddenly‚ “White‚ with a slight cry‚ [stoops] down and [snatches] it off.” The secret aspiration that he puts in the charm is revealed through that narration. Mr. White believes in the monkey’s
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SUMMARY A project report containing marketing research on “The Impact of Brand Preference among B-Segment cars on Buying behavior of customers at Belgaum city” is partial fulfillment of requirement of MBA-II semester in Belgaum Institute of Management Studies‚ Belgaum. So the need to know which is the Brand preferred and the Buying behaviour of customer‚ I collected the information by a structured questionnaire that included all the requirements what the SMPL needed and the questionnaire
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Islamic banking education and strategy for the new millennium: Malaysian experience [2] Ahmad‚ K.‚ Dent‚ M. M.‚ & Rustam‚ G. A. (2011). Brand preference in Islamic banking. [3] Ahmad‚ N.‚ & Haron‚ S. (2002). Perceptions of Malaysian corporate customers towards Islamic banking products and services International Research Journal of Finance and Economics - Issue 94 (2012) 121 [4] Ahmad‚ N.‚ Haron‚ S.‚ & Planisek‚ S [5] Al-Ajmi‚ J.‚ Al-Saleh‚ N.‚ & Hussain‚ H. A. (2009). Clients of conventional
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study focused on the satisfaction level of the customers at Tootsie’s Restaurant in Tagaytay City to know if the restaurant is competent enough and if they are meeting or exceeding the customer’s expectations from their establishment. This research was conducted to determine the levels of customer’s satisfaction. Specifically‚ it aims to: (1) understand furthermore the importance of customer satisfaction in an establishment; (2) determine if the customers are satisfied or not in terms of the food‚ service
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fashion retailing. Its applications range from daily sales and retail operations management to the information flows and connection with vendors. This paper takes Abercrombie & Fitch as an example to examine the application of information systems in Customer relationship marketing (p.14) and Shipping and distribution (p.25). A. Background Introduction Abercrombie & Fitch‚ also known as A&F‚ is an American fashion retailer that focuses on casual wear for consumers aged 18 to 22‚ and is headquartered
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Performance Assessment Task Spencer Campbell‚ John Johnson‚ Lauren Skinner‚ Nikitha Gubbi‚ Dalton Wu 9/25/12 Period 5-6 Vegan Lifestyle Having a vegan lifestyle‚ while having a balanced diet is healthy‚ and possible. Usually you get your protein from red meat. However‚ you will need to find another source. Nuts‚ beans‚ and seeds are a great source of protein. To gain carbohydrates‚ you can consume any wheat products like bread and pasta. Foods like nuts‚ especially cashews‚ and oils are
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“A study on perception of investors towards gold as an investment avenue in India” EXECUTIVE SUMMARY The perception about gold in India has come a long way from the days when its main function was to merely adorn and act as a status symbol. The emotional investment in the metal was so huge that parting with it seemed unthinkable. Now‚ however‚ it is becoming clear that an increasing number of Indians are realizing that gold deserves a place not just in the cupboard at home or the bank locker
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