"Q2 review the section on common biases and error in decision making for companies such as nationwide american airlines and jet blue that must respond to natural events which of these biases and errors" Essays and Research Papers

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    Trial and Error

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    Trial and error is an experimental method of problem solving‚ repair‚ tuning‚ or obtaining knowledge. "Learning doesn’t happen from failure itself but rather from analyzing the failure‚ making a change‚ and then trying again." This approach can be seen as one of the two basic approaches to problem solving and is contrasted with an approach using insight and theory. However‚ there are intermediate methods which for example‚ use theory to guide the method‚ an approach known as guided empiricism.

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    Error Analysis

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    Basic Concepts of Error Analysis 1. Significant Figures: The laboratory usually involves measurements of several physical quantities such as length‚ mass‚ time‚ voltage and current. The values of these quantities should be presented in terms of Significant Figures as follows. For example‚ the location of the arrow is to be determined in Fig. 1. It is obvious that the location is between 1 cm and 2 cm. The correct way to express this location is to make one more estimate based on your intuition

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    Appraisal Errors

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    Common Appraisal Errors Error Contrast Effect Definition Tendency of a rater to evaluate people in comparison with other individuals rather than against the standards for the job Example Think of the most attractive person you know and rate this person on a scale of 1 to 10. Now think of your favorite glamorous movie star. Rerate your acquaintance. If you rated your friend lower the second time‚ contrast effect is at work. A new supervisor noticed an employee who was going through a divorce performing

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    PERCEPTUAL ERRORS

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    PERCEPTUAL ERRORS The importance of perception and attribution and the impact it has on a leader‚ an employee‚ and the organization as a whole. The text elaborates on the perceptual process‚ external and internal factors that influence perception‚ person perception‚ perceptual errors‚ and attributions that people make to explain their behaviors and those of others. Perception is the process by which people interpret the input from their senses to give meaning and order to the world around them.

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    Jet Blue and West Jet

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    JET BLUE AND WESTJET: A tale of two IS projects 1. How important is the reservation systems at airlines such as WestJet and JetBlue. How does it impact operational activities and decision making? Over the past years‚ customers have been heavily relying on airline reservation systems to book their tickets‚ reserve seats‚ pay for the tickets and also check-in online. For customers‚ this has been a very convenient method and they are able to easily plan their trips. For the Airline companies

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    Communication Errors

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    Communication Errors When information is transferred back and forth among the various parts of a computer‚ or transmitted from the earth to the moon and back‚ or‚ for that matter‚ merely left in storage‚ a chance exists that the bit pattern ultimately retrieved may not be identical to the original one. Particles of dirt or grease on a magnetic recording surface or a malfunctioning circuit may cause data to be incorrectly recorded or read. Static on a transmission path may corrupt portions of the

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    Insurance companies in the state of Florida earned record profits in 2006‚ suggesting that Nationwide’s decision to cancel policies in light of the calm hurricane seasons (in Florida) in 2005-07 may have cost the company potential revenue and customer goodwill. Do you think Rommel’s quote about making a ‘sound business decision’ reveals any perceptual or decision-making biases? Why or Why not? A: Jeff Rommel’s quote about making a ‘sound business decision’ reveals two main perceptual or decision-making

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    A Known Error

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    included explicitly in Service Level Agreements (SLAs). Setting up a Known Error Database (KEDB) is another key activity. A Known Error is a Problem that has a documented root cause and workaround or solution. The KEDB maintains information about problems (i.e.‚ isolation and resolution procedures) and the appropriate workarounds‚ scripts‚ references to patches‚ FAQs and resolutions. The KEDB or knowledge database must facilitate flexible retrieval of information‚ preferably by keyword search.

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    Errors of overregularization is a common error that Marcus (1996) proposes to stem from the existence of mental rules denoted by the acquisition of a rule‚ the lexicon store through memory of past tense forms and the an irregularity always is superior to the acquired rule. The paper states four types of evidence where overregularization may not be explained by the draw towards regular stem-past pairs. In analyzing this piece of literature‚ we have to be aware of the limitations of this paper. The

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    medication errors

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    Berman‚ A. (2004). Reducing medication errors through naming‚ labeling‚ and packaging. Journal of Medical Systems‚ 28(1)‚ 9-29. doi:http://dx.doi.org/10.1023/B:JOMS.0000021518.60670.10 This article talks about the different names of drugs that are similar and may cause medication errors in the healthcare field. Also‚ the article talks about many different ways to label and manufacture the medications so errors will be less. There are many different ways the pills look and are

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