Goal: Seek to grow in the field of accounting by gaining knowledge of the ongoing changes in the accounting environment. The master’s course in accounting shall further help me reach my goal to become a CPA. Statement of objective: After more than 6 year’s full time work experience in the field of accounting with various reputed firms like XYZ‚ ABC‚ PQR and a little over 2 years of volunteering experience with a CPA firm in accounting‚ I want to return to academic study and undertake graduate
Premium Graduate school Postgraduate education College
Assessing Corporate Culture: Southwest Airlines Q Organizational Philosophy‚ Mission‚ Vision‚ Values Southwest Airlines clearly outlines their values in their corporate mission statement: The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit (www.southwest.com). This mission both describes the company ’s approach to its workforce‚ and the customer at large. Rather than
Premium Southwest Airlines Customer Airline
emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review
Premium Service system Service Customer service
Gate Turnaround at Southwest Airlines Video Case Study Southwest Airlines was started in 1971 by Rollin King and Herb Kelleher. Their idea was simple. If they could take airline passengers where they want to go‚ on time‚ at the lowest possible price; all while having fun doing it‚ then people would love to fly on their airline. As a result of this‚ no other airline in the industry’s history has enjoyed the customer loyalty and extended profitability which Southwest
Premium Southwest Airlines Airline
EXECUTIVE SUMMARY Indian Airlines is the oldest carrier in the domestic aviation industry. It has been the main stay for domestic air travel in India for more than 45 years. With the arrival of other private airlines‚ its interests have been hurt‚ but it is continuing it’s quest to be the leader in this industry. During the research‚ the main objectives of the study have been: a)To understand the perception of travellers towards Indian Airlines. b)Also to apprehend the perceptions of travel
Premium Indira Gandhi International Airport Airline Chhatrapati Shivaji International Airport
2.0 Background to the organization Firefly is the wholly-owned subsidiary by the Malaysia Airline System Berhad (MAS). Firefly is launched on April 3rd 2007 as well as it is the Malaysia’s first community airline that operated under FlyFirefly Sdn Bhd. the Malaysia’s first community airline also known as a new Malaysian no-frills airline. The name of Firefly is come from the characteristics of agility‚ brilliance‚ charm‚ and fun. Firefly offers a full service point-to-point carrier. The
Premium Malaysia Airlines Airline Low-cost carrier
Southwest Airlines: SWOT Analysis Mollika Thaing‚ Khoa Tran‚ Tonielia Thomas‚ Hiwot Tesfaye‚ Kai Spear Mgmt. Prin. & Org. Behavior Professor Leon Prieto 11/18/2013 Southwest Airlines’ Description Southwest Airlines was introduced in Texas on June 18‚ 1971 with three Boeing 737 airplanes and only serving three cities of Texas which included Houston‚ Dallas and San Antonio. The company came a long way since 1971; today Southwest Airlines has 537 Boeing 737 airplanes and serving 68
Premium Southwest Airlines Airline
Conflicting Objectives Stacy Monroe BUS 631 May 08‚ 2011 Buyers and Suppliers Relationship A buyers and suppliers relationship is often conflicting but their main objective is for each party to maximize its time‚ resources as well s their cash investments (Ireton‚ 2007). Sometimes these relationships have competing priorities and much like a marriage‚ will put a strain on the relationship. Each is dependent on the other in some way. According to our text‚ to determine whether a particular
Premium Supply chain management Supply chain management terms
CRITIC ON THE VISION‚ MISSION‚ GOALS‚ AND OBJECTIVE OF ATENEO DE DAVAO UNIVERSITY (AdDU) The Ateneo de Davao University’s Vision‚ Mission‚ Goals‚ and Objective speaks of one thing – formation. It forms its students toward three main aspects that is: humanistic formation‚ academic formation‚ and spiritual formation. In humanistic view‚ it strives to form individuals as persons for others‚ and of course cura personalis which shows respect for the student as an individual human person; academically
Premium Society of Jesus Person
case case Continental Airlines: One Company’s Flight to Success In the last decade‚ Continental Airlines has had a spotty track record. The airline twice filed for bankruptcy‚ realized diminished performance culminating in a $613 million loss in 1994‚ and was ranked dead last in industry indicators such as on-time performance among the major carriers. During these years‚ employees at Continental had undergone several series of layoffs and withstood both wage cuts and delayed wage increases in
Premium Airline Continental Airlines Northwest Airlines