Qantas is recognized as the world ’s leading long distance airways which were established in Queensland in 1920‚ being the second oldest airlines of the world. Today‚ with the partnership of Emirates‚ the airways provide flight services across a network of 173 destinations in 42 countries covering all over the world with approximately 35‚000 employees. Qantas and Emirates fly 14 times a day from Australia to Dubai‚ and provide ’one-stop ’ access to destinations across Europe‚ the Middle East and
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Assignment Advanced Diploma in Business Management Batch No.: ABMD211476B Submission date: Lecturer: John Neo Assignment Topic 1. Evaluate the strategic choice that Quantas has both a theoretical and practical perspective‚ and examine how these choices affect human resource planning. 2. If you were in a position to advise Alan Joyce‚ what would you recommend he does to maintain the commitment of the employees and implement HR planning? Explain your answer recommendation. Student Name
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INTRODUCTION AND HISTORY PJ McGinnis‚ Sir Wilmot‚ Hudson Fysh‚ Sir Fergus McMaster and W Arthur Baird initiated Qantas. Story of Qantas started in March 1919‚ when an antecedent Australian Flying Corps officers W Hudson Fysh and Paul McGinnis perceived an offer of a £10‚000 ($20‚000) prize proposed for acceptance by the Federal Government for the first Australians to fly in a period of 30 days from England to Australia. Fergus McMaster who was a wealthy ranch owner and McGinnis struck up
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Main Report The airline is facing a tremendous problem from the unions with regard to certain demands with are mainly to pay higher wages and better working hours. On the other hand‚ Qantas wants to make changes and also wants the pilots to do the required transit checks rather than the licensed engineers. Qantas believes that it can and would be able to become more competitive and efficient at an international level but has emphasized regarding the cost of maintenance and repair which prevents it
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The case ‘Qantas Airlines: Twitter nosedive’ talks about troubles that the airline faced in the past years. Recently the company made a social media faux pas announcing a twitter contest omitting the bad situation the company is in at the moment. For the dissatisfied customers it was a great opportunity to express their opinion in public. The unsuccessful contest brought a lot of attention‚ but not in the way Qantas would wish for. The negative opinion was spread and so the public image of the company
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Bargaining power of suppliers: Medium The aircraft suppliers for Qantas are the only two largest aircraft manufacturers: Boeing and Airbus. Fuel will be supplied by companies like Shell and BP. For the IT sector‚ companies such as IBM and NCR handle the operations‚ automations and logistic systems. Hotels and catering service are also provided to the customers as well as crew members in different destination of its operations. Qantas need to maintain a fairly good communication with its suppliers
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Khulna Region. A report On Customer Satisfaction in Relation to Customers’ Perceptions and Expectations of Service Quality Attributes: A Study on Banglalion Customer Care Service in Khulna Region. Course: Service Marketing Course Code: MKT-4203 Submitted to Sharif Mohammad Khan Associate Professor Business Administration Discipline Khulna University‚ Khulna. Submitted By Ashiqur Rahman Sami : 09 03 18 Sk. Farhan Uddin : 09 03 23 4th Year‚ 1st Term Business Administration
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Case Study on Qantas Airways Limited / Qantas Group (‘QIL’) The principal activities of the Qantas Group are the operation of international and domestic air transportation services‚ the provision of freight services and the operation of a Frequent Flyer loyalty program. Key Business Drivers 1. Brand value and dominant share in the domestic market. 2. Product and Service innovation. 3. Consistent high load factor. 4. Strong multi –brand strategy and service offering (i.e. Operating both
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Overview of business report writing for Business Studies Because it so closely mirrors the real commercial world‚ business actually has a language of its own. The language of business is known either as the report format or as report style writing. In this tutorial the two terms are used interchangeably. In most cases your Business Studies teachers will prefer that you use report style writing for your assignments instead of the more familiar "essay style" of writing that you have become so accustomed
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of report writing in Business Organizations need accurate‚ timely‚ objective and concise information to make effective decisions. One way they can obtain such information is from a business report. This document can be defined as “an organizedpresentation of information to a specific audience for the purpose of helping an organization achieve an objective” While business reports share similar characteristics‚ they also need to be customized for their particular purpose. An informal report may
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