The case ‘Qantas Airlines: Twitter nosedive’ talks about troubles that the airline faced in the past years. Recently the company made a social media faux pas announcing a twitter contest omitting the bad situation the company is in at the moment. For the dissatisfied customers it was a great opportunity to express their opinion in public. The unsuccessful contest brought a lot of attention‚ but not in the way Qantas would wish for. The negative opinion was spread and so the public image of the company
Premium Airline Mass media Public relations
Bargaining power of suppliers: Medium The aircraft suppliers for Qantas are the only two largest aircraft manufacturers: Boeing and Airbus. Fuel will be supplied by companies like Shell and BP. For the IT sector‚ companies such as IBM and NCR handle the operations‚ automations and logistic systems. Hotels and catering service are also provided to the customers as well as crew members in different destination of its operations. Qantas need to maintain a fairly good communication with its suppliers
Premium Logistics Airline Transportation
Accredited Tertiary Courses Listing 2013 Accredited Tertiary Courses Listing 2013 – as at 20 March 2013 1 2013 Accredited Undergraduate Courses AUSTRALIAN CAPITAL TERRITORY The Australian National University University of Canberra NEW SOUTH WALES Australian Catholic University Australian Institute of Higher Education Avondale College of Higher Education Charles Sturt University Kings Own Institute Macquarie University Southern Cross University Top Education Institute The University of
Premium Corporation Public university Business
Kane (2012) “captured the interest of the mainstream press more than any other case during 2011”‚ was the Qantas Airways Limited (Qantas) dispute”. The Qantas dispute involved varying parties. These parties included Qantas employees and their representing unions‚ Qantas Management‚ the Minister for Tertiary Education‚ Skills Jobs and Workplace Relations and Fair Work Australia Qantas employees consisted of pilots represented by the AIPA (Australian and International Pilots Association)‚
Premium Employment Trade union Qantas
ADVICE TO BOARD OF DERECTORS OF VERONICA AIRLINES I INTRODUCTION As in Qantas Airways Ltd v Lucinda Holdforth‚ the case brings the issue of confidentiality in the context of employers and employees.[ Qantas Airways Ltd v Lucinda Holdforth [2015] NSWSC 821] In the second section‚ some relevant legislation protection of confidential information will be listed. In the third section this paper will evaluate the current protection regime‚ in
Premium Law Confidentiality Employment
Technology- eliminating the need for Oantas staff to be available to interface the customer Waste Minimisation- deliver the lowest production cost Differentiation of Product/service the most comprehensive domestic and international coverage Qantas includes comfort based features such as skybeds‚ special menus‚ lounges‚ online check Interdependence with Other Key Business Functions Human resources- Training and development + Recruitment of staff Finance - monitors‚ records‚ and analyses
Premium Marketing
Which environmental factors will have the greatest impact on HR planning in the next five years for Qantas? QANTAS 5 year plan- Introduction – the 5 Year Plan In a press release regarding Qantas’s future in August 2011‚ CEO Alan Joyce stated that Q’s 5-year plan began firstly by “returning Qantas to profitability”‚ and the hope that revenue will “exceed the cost of capital on a sustainable basis”.[1] Joyce’s plan is premised on four pillars: Opening gateways around the world‚ growth in Asia
Premium Management Strategic management Marketing
Unit 401 Marketing | Qantas Assignment | | | | | | | Table of Content: Subjects Page Introduction 3 Marketing Planning and Auditing 4 SWOT Analysis 5 Macro Environment 6 Micro environment 7 Marketing Research and Marketing Intelligence 8 Segmentation 9 Marketing Positioning 10 Buyer Behavior 11 References 12 Introduction: The Airline companies now a day are mainly depending on marketing
Premium Marketing Strategic management Airline
Abhilash Vijayan Student Registration Number: SG 229 ------------------------------------------------- Module Name: Contemporary issues in strategic marketing Module Number: WEC-MBA-10-0506 Assignment Title: Revised marketing plan for Qantas Submission Due Date: 1st November 2009 Student’s Electronic Signature: Abhilash Plagiarism is to be treated seriously. Students caught plagiarizing‚ can be expelled from the programme Assignment Form MBA Jan04 Executive summary Table
Premium Marketing
Negotiations between Airline Company Qantas and Unions groups‚ Transport Workers Union (TWU) and Australian and International Pilots Association (AIPA) Task1 Both Trade unions TWU and AIPA both identify their main Substantive issues as an increase in pay. AIPA negotiate with Qantas over pay‚ pilots have been offered a 2.5% pay increase. AIPA argues that this increase does not match the inflation rates and in real terms the pilots will be going backwards not forwards. Although AIPA is confident
Premium Collective bargaining Trade union Negotiation