to in writing by the setting complaints are dealt with promptly‚ fairly and sensitively with due regard to the upset and worry that they cause to both staff and service users. The setting believes that complaints are best dealt with on a local level between the complainant and the home‚ but if either of the parties is not satisfied by a local process the case should be referred to the Care Quality Commission. Legal requirements for dealing with complaints Legal requirement for dealing with
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Hugh Christie School The cardiovascular system + Respiration System OCR level 3 Sport Bertie Migo 9/24/2013 Within this report I will be describing what the cardiovascular system is‚ how it works‚ and what it consists of. I will also be talking about the respiration system‚ what it is‚ how it works and what it consists of. P1 – Describe the Structure and function of the Skeletal System At birth‚ a new born infant has around 300 bones‚ whereas the average adult has only 206 bones
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Unit 13 Personal and Professional Development Assessment Activity Front Sheet This front sheet must be completed by the learner (where appropriate) and included with the work submitted for assessment. Learner Name Assessor Name : Kamran Sadiq Date Issued Hand in Date 06.10.14 Qualification QCF BTEC HNC/HND Business Unit 13 Personal and Professional Development Submitted on Assignment 1 will give learners the opportunity to achieve: Learning Outcome 1 – understand how self-managed learning can
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Impacts of Cruising There are both positive and negative impacts to cruising on different countries. Some can have a great affect on the ship and the area where the ship docks‚ others can have a negative affect on the cruise area itself and the people who live in and around the ports of call. The first positive impact which I am going to talk about is there are more jobs created by having a port where a big cruise ship comes into. Jobs will be available: • Servicing the port and ship
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Modern marketing The function In a private sector business operating to generate profit‚ is to attract and keep customers. Customers might be private individuals‚ in customers‚ customers might be private in so called B2C (business to consumer) markets‚ or they may be other businesses in B2B business to business markets. Markets occur wherever goods and services are bought and sold. there is a market for clothes a market for cars‚ there are developed markets and markets for food produce. Wherever
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features included. The only strange thing on the website‚ which sometimes can confuse is the Service List – on some pages it appears on the left hand and on others on the right. The company works with native speakers who do have an appropriate academic level‚ however‚ as reported by its customers there are few cons you should know about. They don’t have a well-established connection between support and writing team‚ and unfortunately‚ don’t have an editorial team which QAs all the papers passed to the
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; P1- Potential Hazards in Health and Social Care and the harm that may arise from the hazards Anisa Khan Introduction For this assignment I am going to produce an information booklet for new employees. Within this information booklet I will be explaining potential hazards and the harm that these hazards may arise in health and social care settings. My chosen service user group is the elderly infirm. The working environment in which I will be identifying
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visitors safe. I am going to describe some policies and procedure that the setting uses for risk assessments and hygiene procedures. There are 5 steps to risk assessments. These are; 1. Identify the hazards. 2. Decide who might be harmed and how. 3. Evaluate the risks and decide on precaution. 4. Record your findings and implement them. 5. Review your assessment and update if necessary. An example of a policy in my setting is safeguarding. This policy is about keeping the children safe whiles
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Unit 4222-301 Promote communication in health‚ social care or children’s and young people’s setting 1.1 Communication happens a lot in health and social care settings: many different kinds of conversations occur‚ as well as a variety of meetings‚ activity and treatment sessions and consultations with medical and other practitioners that also involve communication. A closer look at these activities will show you that service users‚ practitioners and other adults interact and communicate with
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M&S as it they know that some of the proceeds go to a good cause that they believe in. Marks and Spencer’s recruitment process aims to be fair and not to discriminate groups of society. For example‚ if an old person applied to a job at a manager level and a middle aged person applied for the same job‚ it would be unethical to choose the middle aged person based
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