E-COMMERCE (EC) E-COMMERCE (EC001) MEMORANDUM MAY 2011 GENERAL This memorandum is prepared to assist in the marking process as it indicates (a) the correct answer and (b) how marks should be allocated. In evaluating answers‚ markers must keep in mind that the IMM GSM examinations are set on a higher education level and that the student should therefore not only illustrate an adequate understanding of theory‚ but also insight into the application of knowledge. In addition‚ the student should
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The Next Technology Revolution XML XBRL 1 Today’s Objectives • Overview of XML & XBRL • Show you how this technology makes doing EBusiness: – Faster – Cheaper – Better • Conclusion 2 Let’s move up the Value Chain Transactions Data Information Knowledge Decisions Transactions Data Information Knowledge Decisions Transactions Data Information Knowledge Decisions Transactions Data Information Knowledge Decisions 3 Evolution to Web
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Roles of Customer Relationship Management (CRM) in Airline Industry: Its Concepts and Implications 1. Introduction In today’s global marketplace‚ airlines are countered with unstable and highly competitive business environment. Most airline companies perceive that it is increasingly important to react quickly and effectively to changing demand patterns of the customers. The challenge is maintaining profits in the face of forceful competition. The opportunities are in managing customer relationships
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in manufacturing and services: webbased integration‚ drivers and performance. Journal of Operations Management. 20 (6)‚ 729-745. [online] Available from: ScienceDirect . [Accessed 21 February 2009]. Knights‚ M.‚ (2005). Ducati turns a corner with ebusiness suite. Computing. (May). [online] Available from: Zetoc Electronic Table of Contents. [Accessed 15 February 2009]. Laudon‚ K. C. and Laudon‚ J.P.‚ (2006). Essentials of Business Information Systems. 7th ed. Upper Saddle River‚ NJ: Prentice Hall.
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GB 310 MIDTERM STUDY GUIDE: Baltzan and Phillips Chapters 1-3‚ B02 TERMS: DEFINITIONS: Business intelligence (11) • Refers to the applications and technologies that are used to gather‚ provide access to‚ and analyze data and information to support decision-making efforts. • Helps companies gain a more comprehensive knowledge of factors affecting their business‚ such as metrics on sales‚ production‚ and internal operations ‚ which help companies make better business decisions Business Process
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Summary Analysis Project: Globalization The Economic Dimension of Globalization‚ Manfred B. Steger In his article‚ Steger traces contemporary economic globalization back to the Bretton Woods system which birthed the International Monetary Fund (IMF)‚ the World Bank‚ and the World Trade Organization (WTO). After the collapse of Bretton Woods‚ we see the emergence of a new neoliberal economic order which linked globalization to the liberation of world economies. From neoliberal economics
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ICT‚ E-BUSINESS AND SMEs ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT FOREWORD This report was undertaken by the Working Party on the Information Economy (WPIE)‚ and carried out in co-operation with the Working Party on SMEs and Entrepreneurship. It was prepared for the second OECD Conference of Ministers Responsible for SMEs held in Istanbul 3-5 June 2004 and hosted by the Turkish Ministry for Industry and Trade The report sets out policy messages and recommendations from the
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True / False Questions 1. Integrations allow separate systems to communicate directly with each other‚ eliminating the need for manual entry into multiple systems. True False 2. Integrations provide enterprisewide support and data access for a firm’s operations and business processes. True False 3. Enterprise application integration (EAI) connects the plans‚ methods‚ and tools aimed at integrating separate enterprise systems. True False 4. Integrations are achieved using enterprise
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e-Business and Supply Chain Management: An Overview and Framework1 Forthcoming in Production and Operations Management special issue on e-Business and Supply Chain Management M. Eric Johnson Center for Digital Strategies Tuck School of Business Administration Dartmouth College Hanover‚ NH 03755 www.tuck.dartmouth.edu/digitalstrategies m.eric.johnson@dartmouth.edu phone: 603-646-0526; fax: 603-646-1308 Seungjin Whang Global Supply Chain Management Forum Graduate School of Business Stanford
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eMediaries. In A Doolin‚ B.‚ Burgess‚ L.‚ & Cooper‚ J. (2002). Evaluating the use of the web for tourism marketing: A case study from New Zealand. Tourism Management‚ 23(5)‚ 557–561. eBusiness W@tch. (2006). ICT and e-business in the tourism industry‚ sector impact study‚ no. 08/2006‚ European Commission. /http://www. ebusiness-watch.org/resources/tourism/SR08-2006_Tourism.pdfS. Emmer‚ R. M.‚ Tauck‚ C.‚ Wilkinson‚ S.‚ & Moore‚ R. G. (1993). Marketing hotels using global distribution systems. Cornell Hotel
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