RESULTS/FINDINGS 16 DEMOGRAPHICS 16 LOCATION 17 PHONE OWNERSHIP 18 USAGE DETAILS 19 DECISION MAKING 21 REASON FOR CHANGING PHONE 22 WHO INFLUENCES PURCHASE DECISION 23 PLACE PREFERRED FOR BUYING 24 BRAND RECALL 25 NEW FEATURES 29 FACTOR ANALYSIS 32 INTERPRETATIONS 40 SUGGESTIONS/RECOMMENDATIONS 41 LIMITATIONS 42 ANNEXURE-1 43 ANNEXURE-2 44 ANNEXURE-3 - QUESTIONNAIRE 45 REFERENCES 48 ABSTRACT My project that is “Consumer behavior for mobile phones” is basically
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Relationships among Service Quality‚ Image‚ Customer Satisfaction and Loyalty in a Hong Kong Franchised Bus Company Iris M. H. Yeung* Abstract Market share of franchised buses in Hong Kong decreases since 2004 irrespective of increase in service quality as reported by Tang and Lo (2010). This paper investigates how service quality‚ image‚ satisfaction and loyalty are related to gain insight on the decreasing market share problem based on data collected from passengers of a franchised bus company
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CHAPTER I INTRODUCTION In this chapter‚ there is a brief background on theories that studied employee retention and an overview on factors affecting retention. Then the gaps‚ purpose of the study‚ significance of the study and the research questions will be discussed. Background In the light of the rapid economic change‚ companies all over the world are obliged to sustain their technological innovation‚ continuing globalization and competitive edge. To keep up with this process‚ companies should
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Vermont Teddy Bear Company was founded in 1981 by John Sorinto‚ it was a company that made its niche selling handmade‚ hand sewn teddy bears in the streets of Vermont. Since its inception‚ the mission of the company was to provide a high quality‚ handmade teddy bear using materials created and manufactured in the United States. The company was founded under the following mission statement: "The Vermont Teddy Bear provides our customer with a tangible expression of their best feelings for their
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BMW EXTERNAL FACTORS EVALUATION (EFE) OPPORTUNITIES No FACTORS WEIGHT RATING SCORE 1 People nowadays that concern about comfortable‚ style and satisfaction 0.15 4 0.60 2 Regular or loyal customer towards brand 0.01 2 0.02 3 Low cost of labor 0.05 4 0.20 4 Well known car brand 0.03 3 0.09 5 Offer more model according to customer capability 0.03 4 0.12 6 Demand from customer increase 0.03 1 0.03 7 The development in communication and technology 0.02 2 0.04 8 Unemployment rate declined 0
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“Does Nursing Documentation Reflect Actual Work Done by the Nurse?” Using a multiple-cases method of qualitative research‚ Brooks (1998) conducted a pilot study to investigate nurses’ perceptions of the function and value of documentation and barriers to this process. The study consisted of interviewing seven staff nurses using open-ended questionnaire that focused on their communication about clinical care and their reasoning and decision making for a client they care of for that day. Following
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intends to explore the influencing factors on customer satisfaction and customer loyalty in the internet shopping mall through service quality based on the data obtained from furniture purchaser. Design/methodology/approach – The research model and the relevant research hypothesis were set up through the data derived from the existing researches‚ and then the relevant hypothesis was tested through regression analysis. Findings – As result of analysis‚ the influencing factors on customer satisfaction of furniture
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crisis‚ it was apparent that traditional indicators such as real activity and inflation were insufficient to explain spikes in bond yields. I discover the effect of credit indicators on bond yields by estimating a Gaussian six-factor affine model of term structure. One of these factors is a credit variable that I construct using a principal component analysis of notable indicators. Using impulse response functions‚ I find that positive credit movements raise interest rates at all maturities. Furthermore
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New Life Style Association Project 27 September 2011 Introduction The New Life Style Association (NLSA) is a non-profit organization in Pécs. It provides health care development and health care promotion services to the community. Their target group is wide‚ from the very young (babies and children) to the older generation (young adults‚ parents). New Life Style Association (NLSA) was created to serve public benefit by educating the community of Pécs and the region on health development
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Course Title: RADIOGRAPHIC TECHNIQUE AND FILM PROCESSING/ANALYSIS II Course Outline: I. Technical Factors (8 Hours Lec.; 6 Hours Lab.) 1. Factors governing radiographic contrast 2. Factors governing radiographic density 3. Factors governing geometric detail‚ visibility and distortion of detail II. Radiographic Contrast (14 Hours Lec.; 14 Hours Lab.) 1. Factors affecting contrast 2.1. kVp 2.2. mAs 2.3. Grid 2.4. Intensifying Screen
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