www.sciedu.ca/ijba International Journal of Business Administration Vol. 2‚ No. 1; February 2011 Comparative Analysis of Business Students’ Perceptions of Service Quality Offered in Kenyan Universities Sarah Wambui Kimani (Corresponding author) The Catholic University of Eastern Africa P. O. Box 62157‚ 00200‚ Nairobi‚ Kenya Tel: +254-716-642262 E-mail: swambui@cuea‚ swambuikimani@yahoo.com Elias Kiarie Kagira Department of Business Administration‚ Africa Nazarene University (Kenya) P.O
Premium Higher education University
Working over the Nurse-to-Patient Ratios Emily Contreras Fresno Pacific University Advanced Academic Research and Composition Com 342 Linda Pryce-Sheehan March 22‚ 2013 The Effects of Working over the Nurse-to-Patient Ratios Hospital administrators need to work collaboratively with recruiters‚ nursing directors‚ and managers‚ to improve and support the work environment for nurses. This can be accomplished by involving the bedside nurse‚ hiring high-quality nurses‚ maintain nurse-two-patient
Premium Nursing Hospital Nurse
Personal Qualities of an Effective Counsellor: All the counsellors are not alike. They differ in various ways. Their personal characteristics‚ as well as‚ their personality differ quite substantially. A number of research organisations have tried to ascertain the personal qualities of a counsellor‚ which are essential to bring about therapeutical transformation in another person (i.e. the client). Three researchers namely Carkuff‚ Truax & Carl Rogers came up with the under mentioned characteristics
Premium Emotion Psychology Quality
more various services with higher quality due to the increase in competition and keeping the durability and their profitability. Indeed in these years the increasing trend of competitive environment in the banking industry of the country attracted banks to the field of offering banking services expected by the customers more than before. In this issue paying attention to the effective factors on customers’ expectations and its relationship with services quality is one of the important issues of the
Premium Bank Service Customer service
Licensed practical nurses (LPN’s) fill an important role in modern healthcare practices. Their primary job duty is to provide routine care‚ observe patients’ health‚ assist doctors and registered nurses‚ and communicate instructions to patients regarding medication‚ home-based care‚ and preventative lifestyle changes. Licensed Practical Nurses duties generally include providing routine care‚ observing patients’ health‚ assisting doctors and registered nurses‚ and communicating with patients and their
Premium Nursing Health care Patient
Service quality on motor bike manufacturing sector in hero honda....................... .... with performance. [1] A business with high service quality will meet customer needs whilst remaining economically competitive. [2] Improved service quality may increase economic competitiveness. This aim may be achieved by understanding and improving operational processes; identifying problems quickly and systematically; establishing valid and reliable service performance measures and
Premium Service Customer Customer service
Admission Letter Albert Einstein once said that only a life that is lived in the service to others is worth living. As a future nurse‚ I plan to be in service to others to reach success and do my best to learn both theory and practice‚ to work on my personal and professional skills and share this knowledge with others. My plan to being successful in completing the Nursing Program is a mixture of my character‚ patience‚ devotion to medical standards and learning by valuable examples in life. Reaching
Premium Nursing Nurse Health care
Nursing Role in the Society Nurses are the care professions who are a part of a health care team. They play a substantial role in quality of patient care. The core of nursing is patient care and patient advocay. Nurses are increasingly working to promote people’s health and prevent illness from hospital setting to community health. The role of nurses develops globally over years. Nurses share a commitment in advancement and development of nursing science (Waldie‚ 2010). Various nursing role
Premium Nursing Medicine Health care
Quality Improvement in Health Sector Since NPM (New Public Management) approach in Public Sector many things have changed. Public services became much more consumer oriented. Public servants of modern time have much more different approach towards people than before. One of the major influences on that comes from Private sector. Many services provided by public sector today can also be provided in Private sector. Of course those services of private sector are more expensive than in
Premium Management Problem solving Public administration
Introduction The purpose of this assignment is to analysis quality products of Nike Company‚ which produces athletic footwear and apparel worldwide. Nike products have high quality value because Nike is the best company in the world which produces athletic footwear apparel worldwide. As well‚ Nike has customer service which assist their consumers to purchase their products online‚ also they can help a firm to improve their quality products due to clients can give their opinion about the products
Premium Quality management Total quality management Athletic shoe