EXECUTIVE SUMMARY Customer service is the service provided to customers before‚ during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales‚ because consumers might take their business to a competitor. Good customer service involves developing bonds with customers‚ hopefully leading to long term relationships. It
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Volume : 2 | Issue : 1 | Jan 2013 • ISSN No 2277 - 8179 Research Paper Commerce A study on Quality of Work Life of Cement Industry in Ariyalur District G. Susila Dr. R. Mathivanan K. Maruthadurai ABSTRACT KEYWORDS : Quality of work life‚ Total life space‚ social relevance‚ Quality of work life feeling‚ stakeholders. Research in commerce‚ Bharathiar University‚Coimbatore. Principal ‚ Bharathiar University college Arts &Science‚ Sivagiri ‚ Erode (DT)638109 Assistant professor
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a senior student in my under graduate program in Mechanical Engineering at the reputed Birla Institute of Technology and Science. Education has been my supreme strength. I have always tried my best to excel in academics and produced good results consistently. I am particularly interested in mathematics and physics and their profound implications in day-to-day life have strongly inspired me to pursue undergraduate studies in engineering. Perhaps‚ my first biggest challenge towards this was to obtain
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product for {specify}-. Upon receiving this acknowledgment of my work I would like to carry on my penchant for {specify}‚ as this {methodology‚ issue} is gaining increasing importance‚ in all aspects and is having significant impact on almost all industries and all areas of society. There is an ample scope to prove one’s ability‚ competence and intelligence in this revolutionary and potentially very beneficial {methodology‚ issue‚ theory}. Besides the college academics I was actively involved in the
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ELSEVIER PII: SO965-9978(96)00046-4 Advancesin Engineering Software (1997) 97-101 28 0 1997 Elsevier ScienceLimited Printed in Great Britain. All rights reserved 0965-9978/97/$17.00 Audio/visual information in construction project control Osama Abudayyeh Department of Construction Engineering‚ Material Engineering and Industrial Design‚ College of Engineering and Applied Sciences‚ Western Michigan University‚ Kalamazoo‚ MI 49008‚ USA (Received 11 July 1995; revised version received
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(Retardation and Decay) • Site Remediation - Source Control - Pump and Treat - Sorption - Membrane Treatment - In situ Bioremediation‚ NAPL Recovery - Permeable Reactive Barrier - Contaminated Land Cleanup Dr. Meenakshi Arora ENEN90030 Contaminant Hydrogeology Remediation Techniques: Recap so far Source control ◦ Removal and disposal ◦ Physical Containment ◦ Hydrodynamic isolation ◦ Target the plume ◦ Usually in combination with source control Sorption ◦ Adsorption‚ Absorption‚ Ion exchange
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PRODUCTION AND OPERATIONS MANAGEMENT Chapter 17 QUALITY MANAGEMENT Chapter 17 Quality Management Benefits of Quality Control I. II. Minimum scrap or rework due to reduced defectives. Reduced cost of labour and material as a result of reduced defectives. III. Uniform quality and reliability of product help in increasing sales turn over. IV. Reduced variability resulting in-higher quality and reduced production bottle necks. V. Reduced inspection and reduced inspection costs
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Bachelor of Science in Computer Engineering Computer Engineering combines Electrical Engineering and Computer Science and deals with the design and application of computer systems. These computer systems can range from large super computers to tiny microprocessors that are embedded in all kinds of equipment‚ such as automobiles‚ appliances‚ cellular phones‚ medical devices‚ office equipment‚ etc. The goal of the Computer Engineering is to provide students with a practical‚ hands-on education
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Stage No-Arbitrage Bounds Relations between Puts and Calls Itô Refresher Appendix* Introduction Markus Leippold University of Zurich Chris Bardgett University of Zurich Elise Gourier University of Zurich Financial Engineering – September‚ 2012 Introduction 1 / 97 Historical Degression Setting the Stage No-Arbitrage Bounds Relations between Puts and Calls Itô Refresher Appendix* Outline 1 Historical Degression Setting the Stage No-Arbitrage
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The importance of high quality software Software development is a vital activity in modern American society‚ and is likely to have increasing significance in the future. Software manages our bank accounts‚ pays our salaries‚ controls the aircraft we fly in‚ regulates power generation and distribution‚ controls our communications‚ etc. Characteristics of high quality software High quality software shares the following obvious attributes: high quality software is intuitive and easy to use -- the
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