[pic] KU – AEU EXECUTIVE BACHELOR IN BUSINESS MANAGEMENT Awarded by the Asia E University Assignment MANAGING QUALITY Name of student : VISHNU CHOW MING YEW Facilitator : MR. IR. GIAN SINGH KU Centre : Index no : KG 798 Question no : 1 Word count : 2‚968 Words Submission date : 18TH MAY 2013 This page is intentionally left blank Table of Contents
Premium Quality management Management Six Sigma
activities; c. Productive activities‚ such as finished goods transportation‚ storage‚ customer contact‚ order processing‚ etc. d. Sales activities to let customers understand and buying of goods‚ such as advertising‚ promotion‚ marketing agency costs‚ etc; e. Service activities‚ including training‚ repair‚ maintenance‚ components renewal etc‚ aiming at improving the added value of products. Auxiliary activities: a. Procurement activities‚ to refer to the purchase of used in enterprise value
Premium Cost Human resource management Human resources
COMPARING THREE QUALITY MANAGEMENT GURUS W. Edwards Deming Joseph M. Juran Philip B. Crosby Prepared by: Abdelatif Hegazy Director Quality TECOM Investments Tel: +971 4 3913239 Fax: +971 4 3918777 Mobile: +971 50 4670973 A member of DUBAI HOLDING www.dubaiholding.com FOREWORD Many organizations worldwide are focusing today on quality to restore their competitive
Premium W. Edwards Deming Joseph M. Juran
change in medical technology is also being faced by many developed countries including United Kingdom and United States. Along with‚ the cost and government regulations also pressurize hospitals to reconsider their quality management programs. TQM is considered to be a complete and planned system for the organization management structure that gets superior quality of services and products while using efficient modification in reaction to constant feedback‚ and utilizing them competently to bring excellent
Premium ISO 9000 Quality management
Seven Basic Management Tools "The Old Seven." "The First Seven." "The Basic Seven." Quality pros have many names for these seven basic tools of quality‚ first emphasized by Kaoru Ishikawa‚ a professor of engineering at Tokyo University and the father of “quality circles.” Start your quality journey by mastering these tools‚ and you ’ll have a name for them too: "indispensable." 1. Cause-and-effect diagram (also called Ishikawa or fishbone chart): Identifies many possible causes for
Premium Ishikawa diagram Control chart Diagram
reputation for innovative high-quality products and its economic power. There‚ from 1950 onward‚ he taught top management how to improve design (and thus service)‚ product quality‚ testing‚ and sales (the last through global markets) through various methods‚ including the application of statistical methods. W Edwards Deming placed great importance and responsibility on management‚ at the individual and company level‚ believing management to be responsible for 94% of quality problems. He is regarded as
Premium W. Edwards Deming
genetically engineered food‚ and food with words on the label that no one even knows what they mean. Thousands of companies everyday are finding ways to cut the cost of producing food. This includes changing the genetic makeup of food‚ adding preservatives and unhealthy chemicals‚ and feeding animals chemically engineered food to speed up their growth. All of these chemicals have a horrible affect on our bodies. Did you know our bodies take 5 extra years to decompose just because of all the preservative
Premium Junk food Nutrition
compromising standards of labor performance. (T) 4. Increases in sales volume tend to improve labor productivity. (T) * As his efficiency increase‚ the cost of labor per unit produced actually decrease. * Increase in sales volume results in greater employee efficiency at lower labor cost per unit 5. The key to successful labor cost control is paying the lowest possible dollar wage.(F) May use of part-time staff‚ outsourcing 6. The local minimum wage is an amount set by a group of
Premium Costs Variable cost Employment
Quality of care has always been a driving force in the healthcare market. What determines quality of care is largely affected by one’s perspective. Hospitals and physicians view quality in terms of outcomes and standards of care. Patient’s view quality based on their experience and perception. As the healthcare market has become increasingly competitive‚ hospitals have become increasingly aware that it is no longer adequate to give care that meets standards and has good outcomes‚ but that care
Premium Health care Management Health care provider
FedEx Equals Quality FedEx was incorporated in June 1971 and officially began operations on April 17‚ 1973. Conceived by Chairmen and Chief Executive Officer Fredrick W. Smith‚ a man that would soon expand the small 14 aircraft fleet he started with into a $29 billion network of companies with 652 aircraft‚ 69‚000 vans and trucks‚ and over 250‚000 employees. FedEx did not become the largest shipping company by chance‚ they did it by focusing on their customers needs and making quality in their
Premium Quality management Quality assurance Quality management system