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    INTRODUCTION Change management cannot be separated from the organization. It is because change is inevitable. But some people do not like the change itself. They tend to think about the bad effect of the change in the organization‚ such as layoff‚ downsizing‚ pay cuts‚ or relocation. In fact‚ the change can be the good improvement‚ such as the improvement of the technology‚ building new products‚ and increase the market. The management has to be prepared of the change management in order to make the

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    distribution network. Since being one of the leading confectionary makers in Vietnam‚ Kinh Do has majorly focused on domestic market (80%). Based on its specific products‚ Vietnam-based food‚ Kinh Do wants to supply domestic customers with high quality foodstuff in order to maintain its position in consumers’ eyes. However‚ Kinh Do’s ambitions were not limited only in Vietnamese market. Foreign markets are also the going-concern target of Kinh Do to expand its trademark to other regions all over

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    It’s clear that learning more about your customer is good. Direct communication with customers enables you to work with them to achieve the best result. This is easy to do for small businesses. On a larger scale it can be more difficult. Questionnaires‚ focus groups and the like aim to achieve the same goal as direct communication. These methods are effective but there is a risk that the VOC will get lost or misheard. For example‚ a questionnaire may ask customers how a firm can improve their

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    Introduction to Optimization Linear Programming 1. If an LP model has more than one optimal solution it has an infinite number of alternate optimal solutions. In Figure 2.8‚ the two extreme points at (122‚ 78) and (174‚ 0) are alternate optimal solutions‚ but there are an infinite number of alternate optimal solutions along the edge connecting these extreme points. This is true of all LP models with alternate optimal solutions. 2. There is no guarantee that the optimal solution to an LP problem

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    strengths and weaknesses of UCS’s measurement and compensation system? Quality Measurement AT&T’s pursuit of quality included measurement methods on a number of levels. Quality measurement allowed the company to use this information in order to perform efficiently the following activities: Customer feedback through surveys aimed in following through the company’s blueprint in order to monitor before‚ during and after sales service quality. An external firm conducted a customer satisfier survey that obtained

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    you think the company chose to adopt a financial measure of quality? 1) Reasons of adoption of COQ system Competition : In the late 70’s‚ international competition led to focus on quality improvement. Their customer HP publicized a study that product of HP’s best American suppliers to be inferior to HP’s worst Japanese suppliers. Quality control ii essential for TI’s long-term competitive success. Customer satisfaction : Improving quality is considered by many to be the best way to enhance customer

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    retrenchment strategy without creating a lot of resentment and conflict with labor unions? 4. How can corporate culture be changes? Change the strategy of the culture. 5. Why is an understanding of national cultures important in strategic management? Management by Objectives (MBO)- encourages participative decision making through shared goal setting and performance assessment based on achieving stated objectives • Establishing and communicating organizational objectives • Setting individual objectives

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    Author‚ Matex International Limited – About Us [Online] Available http://www.matex.com.sg/index.php?option=com_content&view=article&id=19&Itemid=9&lang=si Noe and others‚ Human Resource Management‚ Gaining a Competitive Advantage. 7th Edition. New York: McGraw-Hill. Dr. Fang.L.C.‚ 2010. Human Resource Management: How Does the HR Strategy Support An Innovation Oriented Business Strategy? An Investigation of Institutional Context and Organizational Practices in Indian Firms. (Online) 49 (3)‚ pp.377-400

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    LEADERSHIP AND ORGANIZATIONAL CHANGE MANAGEMENT (Action Learning Teams and Total Quality Management) I strongly believe organizations need strong leadership to grow and function effectively. Organizational leadership focuses on developing leadership skills and expertise that are relevant across the organizations. The leaders should guide and coach the employees under them‚ provide them with an understanding to achieve organizational goals. True leaders are optimistic‚ empathetic and should understand

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    1Pls determine process imp.seven quality con.tools:flow charts‚check sheets‚ histograms‚pareto diagrams‚cause and effect dia‚scatter dia‚control charts.8 qulaıty man:customer focused organızatıon‚leadership‚involvement of people‚process approach‚systematic approach to management‚continual improvement‚factual approach to decision making‚mutually beneficial supplier relationships.JURAN: quality plannig:process of preparing to meet quality goals.involves understanding customer needs and developing

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