NEW PERSPECTIVES ON STRATEGIC MANAGEMENT PROCESS Pop Zenovia Cristiana‚ Borza Anca Department of Management‚ Faculty of Economics and Business Administration‚ “Babeş-Bolyai” University of Cluj-Napoca‚ Romania zenovia.pop@econ.ubbcluj.ro anca.borza@econ.ubbcluj.ro Abstract: For developing economies the development of enterprises should be a strategic goal‚ this way of thinking may become viable only as a result of a combination of judicious analysis based on specific local economic aspects
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Federal Express Quality Improvement Program The leading company in express airfreight shipments is seeking to maintain its superiority in an increasingly competitive global market place. The case describes how FedEx has used information technology to enhance the reliability of its service and add extra features for customers. The case also describes the FedEx ’s efforts to improve service quality in the U.S.A.‚ including new measurement techniques‚ training‚ and "internal marketing". With the company
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1. Why is there a new or renewed interest in the field of project management? Organisations are realising that much of the work they do is actually project based and as more and more of these projects end up with time‚ cost and scope over runs there is the increasing need for robust project management techniques within many organisations 2. What is a project‚ and what are its main attributes? How is a project different from what most people do in their day-to-day jobs? A project is
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Total Quality Management TQM or better known as Total Quality Management is a tactic that seeks to enhance quality and performance of your products or services to meet or exceed your customers’ expectations‚ while ensuring that your employees are up to speed with their training. In other words it’s a “Management approach that works horizontally across an organization‚ involving all departments‚ employees‚ and extending backward and forward to include both suppliers and clients/customers.” TQM notion
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Seashore Robert Tannenbaum Christopher Worley Shaolin Zhang Beyond Change Management Beyond Change Management Advanced Strategies f o r To d a y ’ s Tr a n s f o r m a t i o n a l L e a d e r s Dean Anderson Linda S. Ackerman Anderson Copyright © 2001 by Dean Anderson and Linda Ackerman Anderson ISBN: 0-7879-5645-7 Library of Congress Cataloging-in-Publication Data Anderson‚ Dean‚ 1953Beyond change management : advanced strategies for today’s transformational leaders / Dean Anderson
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administration. At a three hundred-bed community‚ hospital bar coding administration was implemented. This application was created and implemented by an IT representative‚ staff nurses‚ nursing and pharmacy administrators. These individuals initiated the process‚ by changing medication policies and procedures‚ downtime procedures‚ workflow designs‚ planning for nursing training‚ and changes to medication administration. With positive results bar-cod technology reduced medication errors by eighty percent
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1. Management is: a. Process b. Discipline c. Human Activity d. Career e. All of the above f. None of the above 2. Management consists of a set of activities: Management activities consist of: Planning‚ Organizing‚ Leading‚ and Controlling 3. What is the difference between leadership and management? The primary difference between leadership and Management is the focus. Leadership’s focus is much more external and looking towards the future where Management’s focus is internal looking
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Building Quality Management through QMS - ISO 9001:2008 at PT. Filamendo Sakti Polymerization and Spinning Process of Nylon 6 Tire Cord Yarn prepared by : S. Anbanathan‚ SSi‚ CQM‚ LA 11/327570/PEK/16981 This working paper is prepared to satisfy one of the requirements for fulfilling the study of Operation Management‚ focus in Quality Management System of ISO – 9001 : 2008 Magister Management Faculty of Economics and Business University of Gadjah Mada 2012 Table of Content
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STRATEGIC MANAGEMENT PROCESS Strategy: A strategy is a plan of action designed to achieve a particular goal. Art & science of formulating‚ implementing‚ and evaluating‚ cross-functional decisions that enable an organization to achieve its objectives Some Examples • Geographic expansion • Diversification • Acquisition • Market penetration • Retrenchment • Liquidation • Joint venture Strategic Management: It includes: 1. Making Strategies (Decisions) 2. To work upon those strategies
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how the issues above will have an impact on the six steps in the performance management process i.e. how can these issues be incorporated into the six steps of the performance management process – your response is to be supported by information provided in the case. (30 marks) The term performance management‚ may be defined as a systematic process utilized by companies or firms to enhance success by advancing the quality of performance of their staff. This involves the participation of all employees
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