of contents List of figures………………………………………………………….iii 1. Introduction………………………………………………………1 2. The Foundations of TQM………………………………………..2 1. Quality……………………………………………………2 2. Evolution of TQM……………………………………….2 3. Relevance and practice of TQM…………………………………3 4. Costs of quality………………………………………………….6 5. Quality standard and Awards……………………………………7 6. Implementation of TQM………………………………………...8 1. Key elements of TQM……………………………………9 2. Implementation issues……………………………………12
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Introduction Security defines as the quality or state of being secure as freedom from danger (safety) or freedom from fear or anxiety; it is something given‚ deposited‚ or pledged to make certain the fulfillment of an obligation. ”Far Eastern University (FEU) is one of the best educational institution in the country in the City of Manila‚ West Sampaloc‚ University Belt area is a nonsectarian‚ private university in the Philippines. It was founded as a domestic educational institution in 1928 and
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Critically Evaluate the Strategic Position of Fauji Fertilizer Company Limited (Pakistan) & How Emerging Technology May Impact on the Future Position of the Organisation Prepared by Tahir Asif S1214940 Number of words: 3‚840. TABLE OF CONTENT NUMBER OF WORDS ii TABLE OF CONTENTS iii LIST OF FIGURES v LIST OF TABLES vi SECTION I 1. INTRODUCTION 1 SECTION II 2.BACKGROUND 2 2.1 Fauji Fertilizer Company Limited Profile
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Quality management and international standards Quality is the ability of a product or service to meet customer needs and exceed them. Implications of quality In addition to being a critical element in operations‚ quality has other implication: Company reputation – an organization can expect its reputation for quality – be it good or bad – to follow it. You are known by the company you keep! This statement does not only apply to individuals but organizations as well. Quality will show up in perception
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Principals of Management Assessment Correct Answers are in RED I Scored 64% ( 33/51 ) 1. A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Choose 1 answer A. Outsourcing or insourcing B. Supply and demand C. Delivery of products or services D. Operations and logistics C 2. What happens when an effective value chain is created? Choose 1 answer A. Total quality management is not required
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In today’s global market the need for efficient and reliable tools is of great importance. One such tool that has helped man is that of the computer. With advances in technology occurring everyday‚ the computer is still at the forefront of today’s economic world. With the versatility to perform many different needs for different users‚ the computers future looks pretty bright. As an accounting major student‚ the accounting industry is one that is heavily immersed in computers
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Introduction The global video game market‚ or the so called interactive entertainment industry‚ is the economic sector which focuses on the development‚ marketing and sales of video games. The worldwide video game sector includes video game console hardware and software‚ online‚ mobile and PC games and has reached $ 93 billion in 2013‚ up from $ 79 billion in 2012. Currently‚ the video game industry is a massive source of development; profit still stimulates technological advancement
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0.1 million 4.0 Task 3 The numbers of employees of a computer games company over nine years were: Year 1992 1993 1994 1995 1996 1997 1998 1999 2000 Employees 7 15 38 112 149 371 371 508 422 Produce a time series chart to show this set of data. 5.0 Task 4 Two independent estate agencies each employ 9 people. The number of years’ experience in the property sector that the employees of these companies have is Agency A 0 4 4 5 7 8 10 11
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nothing. 2 TYPES OF CUSTOMER 1. External Customer- outside the organization‚ business customers‚ suppliers‚ partners‚ end consumers. 2. Internal Customer - inside the organization‚ e.g.‚ other departments‚ fellow employees. SERVICE QUALITY What is SERVICE? The definition of Service as per the international standard‚ ISO 9000 follows: “The results generated‚ by activities at the interface between the organization and the customer and by the organization’s internal activities
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Total Quality’ represents a competitive strategy. In other words‚ ‘Quality’ in terms of ‘Total Quality’ is everything an organization does in the eyes of its customers‚ which will determine whether they buy from this company or from its competitor. ‘Total Quality’ provides an umbrella under which everyone in the organization can strive and create customer satisfaction. TQM has emerged as a new and different way of managing business that allows it to provide quality goods and services
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