department under the profit center approach. Overall‚ complementary costs and allocated overhead included in the direct costs pose more of a problem in determining the amounts to allocate. More specifically‚ the hotel manager complained about capacity constraints. It is difficult for this department to recapture all of the opportunity costs of not selling rooms at full price or even above that amount in times of high demand. The manager is required to keep 20% of the rooms in case a higher roller comes
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Chemistry Practical: Activity Series of Metals Introduction: The chemical activity of a metal is directly related to its practical use. In this investigation you will investigate the chemical activity of metals with oxygen‚ water‚ acid and alkali‚ to rank metals in order of their activity. Aim: To observe the reactivity of metals in order to determine the activity series of metals. Risk Assessment: In this investigation‚ hydrochloric acid solution is used which is toxic by all routes of
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Flourishing private tuition centres‚ necessity or desire? • The size of the private tuition centre industry • The factors for increased demand for private tuition centers • How is growing population of attending schools and colleges and increased expenditure on education is supporting the industry? Tuition centres or cram or preparatory schools have become an integral and ineradicable part of the education system in the world‚ more so for several Asian nations. While tutoring was solely for slow
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company‚ is one of the America’s leading provider of speed dating with a strong brand recognition. It’s an online version of traditional round-robin speed dating. It operates a website HurryDate.com to screen singles looking to mingle. The range of service it provides are‚ online match-making‚ personal browsing and event hosting. It does this by hosting round-robin meeting event for potentials dating candidates. This is where they make money by charging customers for each person they meet. Online Speed
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The transition metals are placed in the centre of the periodic table‚ between groups 2 and 3. They are generally hard and dense‚ and less reactive than the alkali metals. Iron‚ copper‚ silver and gold are important transition metals. The transition metals: overview The elements in the centre of the periodic table‚ between groups 2 and 3‚ are called the transition metals. Most of the commonly used metals are there‚ including iron‚ copper‚ silver and gold The transition metals Common properties
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Analysis on service quality and service failure 2.0 BACKGROUND OF THE STUDY / INTRODUCTION Customer satisfaction plays a crucial role for success and survival in today’s competitive market. Customer satisfaction is considered a prerequisite for customer retention and loyalty‚ and obviously helps in realizing economic goals like profitability‚ market share‚ return on investment‚ etc. (Scheuing‚ 1995; Reichheld‚ 1996; Hackl and Westlund‚ 2000). Customer’s overall satisfaction with the services of the organization
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Assessment Task 2 – Manage Quality Customer Service Save this document to your desktop. Type the answers in the spaces and templates provided. You will need to plan for well-detailed and expansive responses. Please ensure that you save your document regularly and save a final copy before submitting. Upload your document in the upload section at the end of week 2. Please upload this document as a word document and not PDF for marking and feedback purposes. Students name Monique Clason Student Number
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The alkali metals are found in group 1 of the Periodic table. They are very reactive metals and do not occur freely in nature. Alkali metals are malleable‚ ductile‚ and are good conductors of heat and electricity. Alkali metals can also explode if they are exposed to water. The Alkali metals are: lithium‚ sodium‚ potassium‚ rubidium‚ cesium‚ and francium. Lithium The mineral petalite‚ which contains lithium‚ was discovered by a Brazilian scientist named Jose Bonifacio towards the end of the
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Ground: Unbuilding the World Trade Center The central issue in this case is the impact that informal groups can have on public administration. On September 11‚ 2001‚ when the World Trade Center was attacked by terrorists‚ over 3000 people lost their lives. There was‚ and still is‚ no doubt that this event reached throughout America and touched each one of us. We can all remember where we were and what we were doing the very moment we found out about it. This case expressed the issues that many
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Throughout case two‚ there are many medications mentioned. Some of the medications do not directly pertain to the patient‚ BB‚ and are instead prescribed for his brother‚ SB. However‚ it is important to go through each and every drug in this case in order to better understand why certain drugs were prescribed and their impact on the clinical outcomes of both BB and his brother SB. Additionally‚ it is important to remember the patient’s age when evaluating these drugs as some may not be appropriate
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