Q1. What do you mean by Customer services? Ans:- According to Paul(2017)‚ Customer service is the support or assistance you give to your customers that is both before and after they buy your product . It is an important part of the promise your brand makes to its customers. Customer service adds value to a product and builds enduring relationship between the sellers and their customers. Some characteristics of good customer service include: 1. Promptness: Under this‚ the sellers should be sure
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Discussion 2: “Curt’s Cowboy Corner.” Student will read the case and respond to the following: Discuss the labor trends that affect Curt’s ability to continue expanding his store. In the case of Curt ability to expand his business it appears that he only wants the best talent for the company to increase the business which is perfect. But‚ I don’t see to where he is offering any good benefits to the employees to make them stay on board as the company grows. Curt spends a lot of his time and
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Quality Management in Service Industries Part 1. Introduction In present time‚ there is a worldwide trend that service industry occupies a dominant position in the economy in the majority of developed countries and areas. Without a doubt‚ major changes in government policy and business transactions have a significant influence on the flourish of services industry. However‚ nowadays the increased value of services also brings big pressure on marketers to implement different strategies
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The Ravenswood Family Health Center (RFHC) is a federally qualified‚ non-profit community health center that serves the uninsured and low-income residents of San Mateo County. The clinic is located in East Palo Alto and serves mostly the surrounding neighborhoods which include Menlo Park and Redwood City. According to Ravenswood Family Health Center 2016 annual report‚ 95% of the patients are Latino‚ African America‚ or Pacific Islanders‚ 73% live at 100% of Federal Poverty Level‚ 40% are covered
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clients to attain superior quality consultancy by achieving sustainable results. 1.1.2 VISION We will deliver value: -To customers by providing sustainable and quality consultancy. -To customers by providing auditing services to third party bodies. 1.1.3 HISTORY Sanbook Quality Consultancy (SQC) is a company established in Dubai (U.A.E) in the year 2005 under the leadership of Dr. Sunil Manjrekar. SQC’s main focus is on Quality‚ Environment and Health
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SUMMARY OF “Howard Schultz : Building Starbucks Community” This text speaks about Howard Schultz and how he built a Starbucks Community. * Early Years This man was the oldest of three children in a modest family of Brooklyn. Indeed‚ his father combined 3 different jobs to support his family. His mother was a homemaker who transmits her values to her children. She was a strong-willed person who wants a good future for her children with the respect of these values. Her dearest wish was
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Lowe’s offers competitive employee benefits to attact and retain staff. In addition to market-related salaries‚ the company also offers annual bonuses‚ stock options‚ and other valuable employee benefits. The benefits offered by Lowe’s allows it to compete with other retailers‚ but fails to differentiate and recognize truly high performing employees. Lowe’s calculates annual merit increases based on a 3 point scale‚ which aims to identify underperforming‚ performing‚ and high performing staff.
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Salesperson’s Name: John Daniel Company: InfoTech Services 1. My position in this company is senior sales officer with title of SSO. My responsibility is looking after the sales matter of this company. I have a duty of reporting my upper management about the sales outcomes on weekly and monthly basis. I am also responsible for increase in sales of different items (different sorts of electronic appliances like cell phones‚ refrigerators‚ TVs‚ Laptops‚ Desktops‚ etc.) of this company. 2. I have a degree
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Overview: Background and History * Founded by Sergey Brin and Larry Page in 1998 * Started out as algorithm idea at Stanford University * Raised $1 million from angel investors * 1999- Idea into a Company * Moved headquarters to Mountain View California; dubbed “Googleplex” * 2000- Partnered with Yahoo and AOL * Responding to 100 million searches a day * Introduced AdWords‚ advertising program * Enabled Google to make money * 2001- Google
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Oxidation & Reduction I. Metal-Metal Ion Displacement II. Halogen Displacement Reactions INTRODUCTION A series of experiments had been conducted to determine the order of displacement strengths of the metals and halogen chosen for the experiments. A displacement reaction is a reaction in which one element(metal or non-metal) displaces another element(metal or non-metal) from its salt solution. In the displacement reaction of metals‚ the more electropositive metal will displace the less
Free Oxidizing agent Chlorine Hydrogen